Karolina Drenkova
City of London,United Kingdom
Summary
Accomplished sales professional with a robust understanding of technical products and strategic selling techniques. Demonstrated expertise in achieving sales targets, successful up-selling, and team building. Proven leadership in strategic planning and problem-solving, complemented by exceptional communication skills. Committed to driving business growth through innovative strategies and effective team collaboration.
Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information. Eager to contribute to success and growth of Beauty Advisor role.
Overview
3
3
years of professional experience
Work History
Sales assistant
Inditex, ZARA
City of London, United Kingdom
12.2023 - Current
- Demonstrated products effectively leading to increased sales conversions.
- Built strong relationships with regular customers for repeat business.
- Managed till operations smoothly, reducing waiting time for customers.
- Delivered exceptional after-sales service, encouraging repeat business.
- Utilised excellent communication skills to provide detailed product information.
- Trained new staff members, fostering a supportive working environment.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
Beauty advisor
Estee Lauder
City of London, United Kingdom
12.2021 - 09.2023
- Organised promotional events to increase brand visibility and engagement.
- Demonstrated product usage, resulting in increased customer satisfaction.
- Improved self-confidence of clients with appropriate make-up application techniques.
- Kept up-to-date with new industry trends to provide knowledgeable service.
- Identified client needs by asking relevant questions and listening actively to the responses.
Education
Bachelor of Business Administration - Business and management
Bath Spa University
City of London 02/2024 -
Skills
- Technical product understanding
- Strategic selling techniques
- Sales target achievement
- Successful up-selling
- Team building
- Communication skills
- Problem-solving
- Strategic planning
- Leadership
Languages
English
Advanced (C1)
Bulgarian
Proficient (C2)
Timeline
Sales assistant
Inditex, ZARA
12.2023 - Current
Beauty advisor
Estee Lauder
12.2021 - 09.2023
Bachelor of Business Administration - Business and management
Bath Spa University
02/2024 -
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