Clayton Allen-Mittoo
London
Summary
Dedicated professional with expertise in customer service, community engagement, and activity leadership. Demonstrates strong interpersonal skills, excellent time management, and the ability to stay calm under pressure. Proficient in retail software use, brand understanding, and cleaning and sanitising processes. Committed to accountability and self-reflection while fostering positive interactions and delivering exceptional results.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Sales assistant
CeX
Ilford, Redbridge
11.2024 - Current
- Maintained knowledge of current sales promotions, helping customers make informed buying decisions.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Managed operations smoothly, reducing waiting time for customers.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Testing electrical products.
Volunteer Support Worker
Break Tha Cycle
, London
07.2023 - 07.2024
- Supported Break Tha Cycle sessions and events on weekends and weekdays after school.
- Cleaned and sanitised spaces after events, ensuring a safe and tidy environment.
- Delivered exceptional customer service, providing sensitive, confidential, and respectful care to clients.
- Collaborated effectively with individuals from diverse backgrounds.
- Created a welcoming atmosphere and maintained a positive attitude in challenging situations.
Volunteer Tech Sales Assistant
Tech Shop.
Stratford
07.2022 - 09.2022
- Helped customers find products and provided pricing and location details.
- Managed tasks effectively during busy periods to maintain excellent service.
- Ensured a positive experience for customers, encouraging return visits.
- Used product knowledge to assist with various inquiries.
- Kept sales floors clean and merchandise well-organised.
Education
NSPCC, Intro to Safeguarding & Child Protection
NVQ Level 1 - electrical installation
New City College
London 09.2024 - 05.2025
GCSEs -
Oasis Academy Sliver town
Silvertown, Newham 09.2019 - 06.2024
Skills
- Customer Service
- Proficient user of Microsoft
- Cleaning and sanitising
- Activity leadership
- Technical product understanding
- Ability to stay calm under pressure
- Self-reflective
- Excellent time management skills
- Strong interpersonal skills
- Retail software use
- Brand understanding
- Excellent accountability
- Electrical testing
- community engagement
Affiliations
- Gaming
- Helping fix different objects or fixing them myself
- I enjoy swimming
- Going to the gym
- Exploring different places
Timeline
Sales assistant
CeX
11.2024 - Current
NVQ Level 1 - electrical installation
New City College
09.2024 - 05.2025
Volunteer Support Worker
Break Tha Cycle
07.2023 - 07.2024
Volunteer Tech Sales Assistant
Tech Shop.
07.2022 - 09.2022
GCSEs -
Oasis Academy Sliver town
09.2019 - 06.2024
NSPCC, Intro to Safeguarding & Child Protection
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