Summary
Work History
Education
Skills
Timeline
Generic

Charlotte Scott

Durham

Summary

Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information. Eager to contribute to success and growth of the business in which i work.

Work History

Sales assistant

Trespass
Washington
11.2024 - Current
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Assisted customers with product selection for optimal satisfaction.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Collaborated effectively with team members to meet sales targets.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Improved customer service by efficiently handling queries and complaints.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Assisted customers in locating specific items to boost satisfaction.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Updated product labelling and pricing to reflect discounts and offers.

Education

NVQ Level 1 - Business

Newcastle college
Newcastle
09.2024

Skills

  • Time optimisation
  • Technical product understanding
  • Brand awareness promotion
  • Successful up-selling
  • Price tagging
  • Cash handling
  • Visual merchandising
  • Sales reporting
  • Positive attitude
  • Returns processing
  • Store layout designing
  • Product merchandising
  • Complaint handling
  • Customer Service
  • Payment Processing
  • Product knowledge
  • Outstanding customer service
  • Money handling
  • Superb time management
  • Window display visual merchandising
  • Stocking shelves
  • Accurate money handling
  • Face-to-face selling
  • Stock room management
  • Till and cash handling

Timeline

Sales assistant

Trespass
11.2024 - Current

NVQ Level 1 - Business

Newcastle college
Charlotte Scott