Moses Viojan
London,Wandsworth
Summary
Accomplished professional with a solid background in technical product knowledge and strategic sales techniques. Proven track record in achieving sales targets, successful up-selling, and brand promotion. Recognized for exceptional customer service and effective retail KPI tracking, alongside efficient stock room management. Dedicated to utilizing product expertise to drive promotions and enhance brand visibility.
Offering strong interpersonal skills and commitment to customer satisfaction. Knowledgeable about maintaining inventory, handling transactions, and providing exceptional service. Ready to use and develop communication, teamwork, and problem-solving skills in Sales assistant role.
Overview
3
3
years of professional experience
Work history
Sales Assistant
Menkind
London, Shepherds Bush
2026.03 - Current
- Managed till operations smoothly, reducing waiting time for customers.
- Delivered exceptional after-sales service, encouraging repeat business.
- Improved customer service by efficiently handling queries and complaints.
- Trained new staff members, fostering a supportive working environment.
- Carried out active selling from initial customer greeting.
- Demonstrated product usage and features to customers.
- Collaborated effectively with team members to meet sales targets.
Leaflet Distributor
Reselling shop
2024.06 - 2024.07
- Collected customer information to answer questions and receive feedback.
- Maintained excellent customer service throughout leaflet distribution, in-line with company guidelines.
- Scheduled leaflet distributions to coincide with peak community activity times for maximum exposure.
- Provided further company information when requested by customers to explain cause.
- Treated people from all walks of life with respect, equality and consideration.
- Assisted in organising and preparing materials for large-scale distribution events.
Waiter
The Watermill
2022.11 - 2023.04
- Hand-washed dishes and glassware.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Completed daily opening and closing checklists to maintain standards and ready dining rooms for service.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Coordinated team members to take, serve and clear orders accurately and promptly.
Education
A-Levels - Information Technology
Southfields Academy
London, ENGA-Levels - Geography
Southfields Academy
London, ENGA-Levels - Business
Southfields Academy
London, ENGBachelor of Science - Cyber security and Digital Forensics
Kingston University
Kingston upon Thames 2024.09 -
Skills
- Technical product understanding
- Sales target achievement
- Strategic selling techniques
- Successful up-selling
- Price tagging
- Brand Promotion
- Product knowledge
- Outstanding customer service
- Stock room management
- Retail KPI tracking
- Product promotions
Education
other,other,other
Hobbies and interests
I have learnt how to play the piano for almost 8 years and am confident to play ABRSM grade 8 piano pieces
Timeline
Sales Assistant
Menkind
2026.03 - Current
Bachelor of Science - Cyber security and Digital Forensics
Kingston University
2024.09 -
Leaflet Distributor
Reselling shop
2024.06 - 2024.07
Waiter
The Watermill
2022.11 - 2023.04
A-Levels - Geography
Southfields Academy
A-Levels - Business
Southfields Academy
A-Levels - Information Technology
Southfields Academy