Kamilla Szymlet
Dundee
Summary
Dedicated healthcare professional with extensive expertise in handling stressful situations and crisis de-escalation. Adept at providing emotional support, upholding ethical practice, and adapting to patients' needs with open-mindedness. Proficient in the use of medical software, assistive listening, and effective communication in healthcare settings. Demonstrates a strong ability to build trust with patients while maintaining confidentiality and cultural awareness. Committed to patient care, mental health awareness, and accurate record maintenance through comprehensive knowledge of medical terminology and data analysis. Career goal: To continue enhancing patient care quality through compassionate service and advanced healthcare practices.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Clinical support worker
NHS Tayside
Dundee, Dundee City
05.2023 - Current
- Upheld respect and dignity whilst delivering sensitive care services.
- Participated in relevant training sessions regularly, maintaining up-to-date knowledge.
- Collaborated with multi-disciplinary team members to provide optimal patient care.
- Accompanied patients during hospital transfers for continuity of care.
- Facilitated smooth communication between healthcare professionals, improving overall service quality.
- Respected confidentiality guidelines whilst handling sensitive information about patients' condition.
- Managed documentation accurately, contributing to seamless patient record-keeping processes.
Healthcare support worker
NHS Tayside
Dundee, Dundee City
06.2020 - Current
- Provided emotional support for patients and their families during difficult times.
- Monitored vital signs of patients under supervision of registered nurse, ensuring well-being.
- Maintained a clean, safe environment for all patients.
- Worked closely with multidisciplinary team to deliver holistic care.
- Practised infection control standards to maintain patient health and safety.
- Assisted medical staff with routine clinical procedures, enhancing efficiency.
- Ensured timely delivery of meals and refreshments, maintaining hydration levels of patients.
- Documented patient observations accurately for healthcare team's reference.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Attended mandatory training courses on regular basis to keep skills updated.
- Improved patient comfort by assisting with daily personal hygiene tasks.
- Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
- Maintained strict confidentiality of information regarding patients.
- Assisted in all aspects of personal care, retaining comfort and dignity.
Community healthcare support worker
Hillcrest Futures
Dundee, Dundee City
01.2019 - 04.2021
- Conducted patient home visits to monitor medication compliance.
- Accompanied clients during hospital visits, liaising effectively between the client and the medical staff.
- Promoted healthy lifestyle choices amongst patients through education sessions.
- Supported families through difficult health transitions, providing emotional support and guidance.
- Facilitated greater independence for patients by teaching them self-care techniques.
- Assisted in mobilising and transferring patients safely using appropriate equipment.
- Carried out administrative duties like updating patient records, ensuring accurate documentation.
- Delivered high standard of patient care by assisting with personal hygiene and meal preparation.
- Helped vulnerable individuals navigate complex healthcare system procedures for positive outcomes.
- Completed all required paperwork, data collection and reports to monitor progress.
Community healthcare support worker
Caring Crossroads Scotland
Dundee, Dundee City
04.2016 - 06.2019
- Improved quality of life for terminally ill patients by providing palliative care at home.
- Carried out administrative duties like updating patient records, ensuring accurate documentation.
- Supported families through difficult health transitions, providing emotional support and guidance.
- Promoted healthy lifestyle choices amongst patients through education sessions.
- Participated in staff training programmes to remain updated on latest healthcare practices.
- Accompanied clients during hospital visits, liaising effectively between the client and the medical staff.
- Helped elderly clients maintain a sense of dignity by preserving their independence wherever possible.
- Offered emotional support to patients whilst coping with chronic illnesses or recovery periods.
- Facilitated greater independence for patients by teaching them self-care techniques.
- Worked closely with multidisciplinary teams, contributing to integrated approach towards community healthcare.
- Provided regular updates on patient status to family members, fostering trust and transparency.
- Coordinated appointments with other healthcare providers for comprehensive care provision.
- Achieved increased patient satisfaction with compassionate and empathetic communication.
- Ensured a clean environment for patients by maintaining high standards of cleanliness in their homes.
- Assisted in mobilising and transferring patients safely using appropriate equipment.
- Delivered high-quality care to patients with palliative care needs in their own homes.
- Built and maintained helping relationships with individuals to aid general wellbeing.
- Delivered social services in diverse cultural community, relating empathetically to all individuals.
- Delivered high standard of patient care by assisting with personal hygiene and meal preparation.
- Conducted patient home visits to monitor medication compliance.
Education
Health and Social Care Academy SCQF 7 - Health and Social Care
Dundee and Angus College
Dundee, Dundee City 08.2018 - 06.2019
Higher National Diploma - Public Finances and Administration
Vocational College
Zielona Gora 09.2007 - 06.2008
Skills
- Handle stressful situations effectively
- Crisis de-escalation
- Provide emotional support
- Ethical practice
- Adapting to patients' needs
- Open-Mindedness
- Use of medical software
- Assistive listening
- Effective communication in healthcare
- Building trust with patients
- Patients confidentiality upholding
- Work well under pressure
- Patient care
- Mental health awareness
- Record maintenance
- Medical terminology knowledge
- Sensitive information handling
- Patient confidentiality
- Communication skills
- Cultural awareness
- Interpersonal communication
- Data analysis
Timeline
Clinical support worker
NHS Tayside
05.2023 - Current
Healthcare support worker
NHS Tayside
06.2020 - Current
Community healthcare support worker
Hillcrest Futures
01.2019 - 04.2021
Health and Social Care Academy SCQF 7 - Health and Social Care
Dundee and Angus College
08.2018 - 06.2019
Community healthcare support worker
Caring Crossroads Scotland
04.2016 - 06.2019
Higher National Diploma - Public Finances and Administration
Vocational College
09.2007 - 06.2008
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