TREVOR MUSENGI
Rotherham,United Kingdom
Summary
Dedicated healthcare professional with a strong foundation in clinical protocols and NHS policies. Proficient in therapeutic communication, suicide risk assessment, and patient assistance devices operation. Demonstrates exceptional open-mindedness and adaptability to patients' needs while maintaining hand hygiene compliance and handling stressful situations effectively. Skilled in the use of medical software and prioritising clinical tasks, with a commitment to building trust with patients. Career goals include advancing expertise in patient care and contributing to improved healthcare outcomes.
Overview
4
4
years of professional experience
Work history
Clinical support worker
Sheffield Teaching Hospitals NHS Foundation Trust
Sheffield, South Yorkshire
11.2023 - Current
- Deliver meals and refreshments to ensure adequate nutritional intake by patients.
- Assist in daily living activities for enhanced patient experience.
- Adhere strictly to healthcare policies and protocols, upholding high standards of practice.
- Carry out regular observations and routine checks, ensuring timely interventions when required.
- Collaborate with multi-disciplinary team members to provide optimal patient care.
- Improve patient comfort by providing personal care and aiding with mobility.
- Provide emotional support to patients and their families, fostering trust and rapport.
- Accompany patients during hospital transfers for continuity of care.
- Facilitate smooth communication between healthcare professionals, improving overall service quality.
- Respect confidentiality guidelines whilst handling sensitive information about patients' condition.
- Contribute proactively towards team meetings for development of effective care strategies.
- Uphold respect and dignity whilst delivering sensitive care services.
- Participate in relevant training sessions regularly, maintaining up-to-date knowledge.
- Maintain cleanliness and hygiene standards on wards to minimise infection risks.
- Manage documentation accurately, contributing to seamless patient record-keeping processes.
- Aide nursing staff, resulting in efficient operation of the ward.
- Handle non-clinical duties including dressing, toileting and feeding patients.
- Maintain patient dignity throughout personal and intimate care.
- Offer compassionate emotional support to patients and families.
- Operate hoists and assistive technology safely for patients with mobility issues.
- Demonstrate respect, compassion and professionalism to maintain high standards for diverse patient groups.
- Escalate patient health concerns to superiors for appropriate care plan management.
- Prioritise patient wellbeing by observing strict infection control procedures.
- Carry out assigned patient care tasks unsupervised and in line with company policies and procedures.
- Performed varied clinical tasks including venepuncture, wound dressing and physiological observations.
- Collaborate with multidisciplinary healthcare professionals for excellent care continuity.
- Remain physically fit to meet manual handling requirements.
- Meet exact care plan arrangements to speed up patient recovery.
- Develop patient independence through socialisation activities.
- Update patient files and medical records using Lorenzo system.
- Safeguard service users against abuse risks.
- Execute clerical and administration duties ahead of deadlines to promote smooth workflow in small team.
- Provide swift initial response to patient queries and signposted further information.
- Promote independence and positive wellbeing when working with vulnerable adults and children.
- Monitor patient progress, escalating concerns for swift resolution.
- Maintain confidential case documentation in line with data protection regulations.
- Attend regular training and supervision workshops for improved services.
Receptionist
Ibis Hotel
Sheffield, South Yorkshire
02.2023 - 10.2023
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Maintained accurate logs of visitor entries for security purposes.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
Guest services associate
Carnival Cruise Line
Florida, Miami
05.2022 - 12.2022
- Delivered detailed information about facilities and services to enhance guest understanding.
- Maintained cleanliness of reception area for a welcoming environment.
- Responded promptly to online queries leading to increased bookings.
- Managed lost property enquiries effectively, reuniting items with their rightful owners whenever possible.
- Delivered wake up calls on time hence ensuring guest punctuality for appointments or outings.
Health care assistant
Makurira Clinic
Masvingo, Masvingo
02.2021 - 04.2022
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Assisted in patient care, improved comfort and well-being.
- Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
Education
level 7 Diploma Health and Social care - Healthcare
Cambridge Management and Leadership School
United Kingdom 01.2025 -
Care Certificate - Healthcare
NHSP
United Kingdom 11.2023 - 05.2024
care certficate - Healthcare
Allison
United Kingdom 04.2023 - 04.2023
Diploma of Higher Education - Metallurgy
Zimbabwe School of Mines
Zimbabwe 01.2015 - 12.2018
Bachelor of Commerce - Tourism and Hospitality
Midlands State University
Zimbabwe 03.2010 - 12.2013
Skills
- Open-Mindedness
- First aid proficiency
- Understanding clinical tasks prioritisation
- Patient assistance devices operation
- Adapting to patients' needs
- Work well under pressure
- Use of medical software
- Building trust with patients
- Handle stressful situations effectively
- Understanding of nhs policies
- Clinical protocols understanding
- Suicide risk assessment
- Clinical observations monitoring
- Blood collection
- Hand hygiene compliance
- Therapeutic communication
Affiliations
- football
- movies
- reading books
Languages
English
Fluent
shona
Native
Timeline
level 7 Diploma Health and Social care - Healthcare
Cambridge Management and Leadership School
01.2025 -
Clinical support worker
Sheffield Teaching Hospitals NHS Foundation Trust
11.2023 - Current
Care Certificate - Healthcare
NHSP
11.2023 - 05.2024
care certficate - Healthcare
Allison
04.2023 - 04.2023
Receptionist
Ibis Hotel
02.2023 - 10.2023
Guest services associate
Carnival Cruise Line
05.2022 - 12.2022
Health care assistant
Makurira Clinic
02.2021 - 04.2022
Diploma of Higher Education - Metallurgy
Zimbabwe School of Mines
01.2015 - 12.2018
Bachelor of Commerce - Tourism and Hospitality
Midlands State University
03.2010 - 12.2013
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