Alice Starling
Holt,Norfolk
Summary
Compassionate and dedicated individual with proven track record in providing exceptional support and care in various settings, showcasing strong communication and problem-solving skills. Demonstrates ability to quickly learn and apply new procedures, combined with natural aptitude for empathising with patients and understanding their needs. Committed to making meaningful impact in any role of employment.
Overview
17
17
years of professional experience
Work history
Clinical support worker
NHS Professionals
Norwich, Norfolk
2023.03 - Current
- Helped administer medication safely under supervision for improved health status of patients.
- Adhered strictly to healthcare policies and protocols, upholding high standards of practice.
- Aided nursing staff, resulting in efficient operation of ward.
Clinical support worker
Norfolk and Suffolk NHS Foundation Trust
norwich, Norfolk
2012.03 - 2022.12
- Improved patient comfort by providing personal care and aiding with mobility.
- Participated in relevant training sessions regularly, maintaining up-to-date knowledge.
- Respected confidentiality guidelines whilst handling sensitive information about patients' condition.
- Carried out regular observations and routine checks, ensuring timely interventions when required.
- Assisted in daily living activities for enhanced patient experience.
- Managed documentation accurately, contributing to seamless patient record-keeping processes.
- Collaborated with multi-disciplinary team members to provide optimal patient care.
Waitress
The Dove Inn
norwich, Norfolk
2011.03 - 2012.03
- Met special dietary requests with careful preparation and presentation of dishes.
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Showcased extensive knowledge of menu items, heightened customer decision making.
Care assistant
Nightingale Centre
norwich, Norfolk
2009.01 - 2011.03
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Assisted in daily living activities for enhanced patient comfort.
- Provided emotional support to patients, improving their mental wellbeing.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Maintained confidentiality and compliance standards for optimised patient care.
Education
NVQ Level 2 - Beauty Therapy
Norwich City College
Norwich 2007-09
GCSEs - English, Maths and Double Science
Framingham Earl High School
Poringland, Norwich2005-09
Skills
- Provide emotional support
- Crisis de-escalation
- Blood pressure measurement
- Ethical practice
- Handle stressful situations effectively
- Effective communication in healthcare
- Open-Mindedness
- Palliative care understanding
- Use of medical software
- Adapting to patients' needs
- Work well under pressure
- Basic life support
- Suicide risk assessment
- Vital signs monitoring
- Patient transportation
- Mental health awareness
- Direct ward care
Timeline
Clinical support worker
NHS Professionals
2023.03 - Current
Clinical support worker
Norfolk and Suffolk NHS Foundation Trust
2012.03 - 2022.12
Waitress
The Dove Inn
2011.03 - 2012.03
Care assistant
Nightingale Centre
2009.01 - 2011.03
NVQ Level 2 - Beauty Therapy
Norwich City College
GCSEs - English, Maths and Double Science
Framingham Earl High School