Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Certification
Volunteer Work
Profile
Timeline
Generic

Kamilla Jermakova

Leicester,Leicestershire

Summary

- Delivering excellent customer service and working in a fast-paced environment. Working as a bartender meant my responsibilities were to guarantee customer satisfaction and close down sections of the bar in a timely manner. Working here has given me the opportunity to work well with many people and make decisions that satisfies everyone, working as a team member and making individual decisions that are best for the team and company.

- Offering strong customer service skills and a keen eye for detail. Knowledgeable about handling transactions, managing cash, and maintaining a friendly atmosphere. Ready to use and develop communication, problem-solving, and teamwork skills.

Overview

4
4
years of professional experience
1
1
Certification

Work history

Bartender

The Regal
Cambridge, Cambridgeshire
01.2022 - 12.2023
  • Welcomed guests with friendly conversation and fun atmosphere.
  • Completed end-of-day cleanup to reset bar for next day.
  • Collected, washed and put away glassware between guests.
  • Served guests spirits, lagers and stouts at bar.
  • Input orders into register, calculated bills and collected payments.
  • Supported serving staff with fast, accurate beverage preparation.
  • Inspected customer identification to verify age against legal standards.
  • Followed food safety and hygiene requirements to protect guests.
  • Prepared ingredients and garnishes for cocktails and signature bar drinks.
  • Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
  • Built and maintained displays of spirits, enticing guests to make purchases.

Cashier

Alma Supermarket
Rugby, Warwickshire
02.2025 - Current
  • Coordinated with team members for smooth shift transitions.
  • Handled high volumes of transactions during holiday seasons efficiently.
  • Handled returns and exchanges following company policies, resulting in satisfied customers.
  • Trained new cashiers on store policies and procedures to maintain standards.
  • Maintained clean and organised workspace to ensure efficient service.
  • Took initiative in restocking shelves during downtime, enhancing product availability.
  • Kept up-to-date with store promotions to provide accurate information to customers.
  • Packaged customer items carefully, ensuing merchandise safety.
  • Balanced till at end of day, maintaining accurate records.

Education

GCSEs - English Language

Bosworth Academy
Desford, Leicestershire
2018 - 2020

GCSEs - English Literature

Bosworth Academy
Desford, Leicestershire
2018 - 2020

GCSEs - Mathematics

Bosworth Academy
Desford, Leicestershire
2018 - 2020

GCSEs - Combined Science

Bosworth Academy
Desford, Leicestershire
2018 - 2020

GCSEs - Physical Education

Bosworth Academy
Desford, Leicestershire
2018 - 2020

GCSEs - Art & Design

Bosworth Academy
Desford, Leicestershire
2018 - 2020

GCSEs - Spanish

Bosworth Academy
Desford, Leicestershire
2018 - 2020

GCSEs - Religious Studies

Bosworth Academy
Desford, Leicestershire
2018 - 2020

A-Levels - Core Math

Bosworth Academy
Desford, Leicestershire
2020 - 2021

A-Levels - Physical Education

Bosworth Academy
Desford, Leicestershire
2020 - 2022

A-Levels - Chemistry

Bosworth Academy
Desford, Leicestershire
2020 - 2022

A-Levels - Photography

Bosworth Academy
Desford, Leicestershire
2020 - 2022

Bachelor of Science - Crime and Investigative studies

Anglia Ruskin University
Cambridge, Cambridgeshire
2022 - 2025

Skills

  • Problem-solving
  • Verbal communication
  • Hospitality expertise
  • Challenge 25 policy
  • Outstanding customer service
  • Enthusiastic communicator
  • Safe serving knowledge
  • Expert multitasker
  • Excellent time management skills
  • Team building

Languages

English
Fluent
Russian
Proficient (C2)
Spanish
Intermediate (B1)

Affiliations

  • Reading
  • Math
  • Art
  • Travelling

Certification

Level 1 qualification in Sports Leading has allowed me to improve my communication skills and leadership rolls, along with working with different people and being able to suite their needs, yet giving them a challenge to test their limits.

Certificate for Digital Forensics has deepened my knowledge of digital forensics and provided me with the opportunity to improve my skills in; identification, collection, analysis, and reporting of electronic data.

Volunteer Work

My volunteering work required my communication skills, working with technology, making a safe work environment for all, and working with others. it included me doing;

- Providing support to patrons by helping with technology, locating materials, and answering general inquiries.

- Creating engaging displays to highlight library collections and promote special programs.

- Maintaining a clean and organized environment by monitoring public areas and restocking supplies.

- Organizing and shelving books and other materials to ensure easy accessibility for patrons.


Profile

I am a dedicated individual who strives for the very best for myself and the people around me. I am skilled in organisation, communication, and problem-solving, with a keen eye for detail and a commitment to excellence. Mytime management and communication skills are my strongest points. In any work and social environment Ibring positivity and creativity and I always have a positive attitude. I am adaptable and quick to learn new skills, with a focus on building strong relationships and delivering results to a high standard.

Timeline

Cashier

Alma Supermarket
02.2025 - Current

Bartender

The Regal
01.2022 - 12.2023

GCSEs - English Language

Bosworth Academy
2018 - 2020

GCSEs - English Literature

Bosworth Academy
2018 - 2020

GCSEs - Mathematics

Bosworth Academy
2018 - 2020

GCSEs - Combined Science

Bosworth Academy
2018 - 2020

GCSEs - Physical Education

Bosworth Academy
2018 - 2020

GCSEs - Art & Design

Bosworth Academy
2018 - 2020

GCSEs - Spanish

Bosworth Academy
2018 - 2020

GCSEs - Religious Studies

Bosworth Academy
2018 - 2020

A-Levels - Core Math

Bosworth Academy
2020 - 2021

A-Levels - Physical Education

Bosworth Academy
2020 - 2022

A-Levels - Chemistry

Bosworth Academy
2020 - 2022

A-Levels - Photography

Bosworth Academy
2020 - 2022

Bachelor of Science - Crime and Investigative studies

Anglia Ruskin University
2022 - 2025
Kamilla Jermakova