corey johnson
London,barnet
Summary
my most recent positions are bartender and Barack. I am a friendly and outgoing bartender with excellent interpersonal communication strengths. Capable of processing payments, handling food and meeting customer demands with diligent and well-organised mentality. my Barack position means I can keep the work area clean, stocked and conveniently organised at all times. Successful in delivering quality service in fast-paced environments with high-volume patrons.
Overview
6
6
years of professional experience
Work history
bartender
coyote ugly
Camden, City of London
09.2022 - Current
- Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Provided efficient food and drinks service for high levels of customer satisfaction.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Maintained bar stocks, replenishing daily as necessary.
- Input orders into register, calculated bills and collected payments.
- Built and maintained displays of spirits, enticing guests to make purchases.
- Promoted bar through advertising, by hosting special events, and by establishing partnerships with area businesses to drive customer traffic.
- Served guests spirits, lagers and stouts at bar.
- Collected, washed and put away glassware between guests.
- Completed end-of-day cleanup to reset bar for next day.
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
- Tapped and attached new kegs, avoiding disruptions in supply for patrons.
- Followed food safety and hygiene requirements to protect guests.
- Supported serving staff with fast, accurate beverage preparation.
- Inspected customer identification to verify age against legal standards.
- Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
- Welcomed guests with friendly conversation and fun atmosphere.
- Cared for guest wellbeing, monitoring excess consumption and calling for transportation.
- Delivered non-alcoholic drinks to guests using same flavourings and attractive presentations as alcoholic versions.
- Prepared ingredients and garnishes for cocktails and signature bar drinks.
- Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
- Oversaw bar recordkeeping and stocktaking for organised and profitable operations.
Barback
coyote ugly
Camden, City of London
09.2022 - Current
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Cleared counters and disposed of waste and broken glass.
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
- Maintained bar stocks, replenishing daily as necessary.
- Handled and moved supplies between stores and bars for restocking and storage.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Collected, washed and put away glassware between guests.
- Prepared ingredients and garnishes for cocktails and signature bar drinks.
- Supported serving staff with fast, accurate beverage preparation.
- Cared for guest wellbeing, monitoring excess consumption and calling for transportation.
- Completed end-of-day cleanup to reset bar for next day.
- Built and maintained displays of spirits, enticing guests to make purchases.
- Followed food safety and hygiene requirements to protect guests.
- Promoted bar through advertising, by hosting special events, and by establishing partnerships with area businesses to drive customer traffic.
- Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
- Welcomed guests with friendly conversation and fun atmosphere.
- Inspected customer identification to verify age against legal standards.
- Tapped and attached new kegs, avoiding disruptions in supply for patrons.
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
Chef
coyote ugly
camden, City of London
09.2022 - Current
- Checked freezer and refrigerator temperatures regularly, maintaining produce quality and safety.
- Prevented allergen cross-contamination through meticulous food preparation, cooking and plating.
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
- Collaborated effectively with kitchen and waiting staff to facilitate smooth, efficient service outcomes.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Utilised proper cleaning techniques to sanitise counters and utensils, enabling safe preparation of raw produce.
- Monitored kitchen staff and environments to ensure appropriate safety procedures were implemented.
- Monitored line work processes to ensure consistency in quality, quantity and presentation.
- Maintained strict food health, hygiene and safety standards for ongoing kitchen compliance.
- Reduced customer complaints by enforcing strict quality control procedures.
- Responded to dietary concerns and food allergies, creating dishes that met customer needs and palates.
- Oversaw chefs, cooks and kitchen support staff to run smooth operation.
- Built attractive displays of food items, enticing customers to make additional purchases.
- Monitored kitchen operations to spot and correct issues impacting team performance or quality.
- Cleaned and serviced kitchen appliances, maintaining good working order of grills, stoves and ovens.
- Maximised restaurant capacity by coordinating seamless, efficient meal services.
- Forecasted demand and orders optimum level of supplies to prevent spoilage.
- Created estimates of food and labour costs to set accurate operating budgets.
- Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.
- Coordinated recruitment and training of kitchen staff to develop high-performing team.
- Set kitchen standards governing cooking procedures, garnishes and food presentation.
- Worked with front of house team to coordinate fast, fresh deliveries in line with professional reputation.
- Handled and stored food with proper methods to eliminate illness risks and prevent cross-contamination.
- Tracked ingredient use and portioning, identifying opportunities to reduce costs and improve profitability.
- Inspected completed work and stations to verify conformance with standards.
Stockroom assistant
Bakkavor
Spalding, Lincolnshire
07.2021 - 01.2022
- Maintained a clean and safe work environment, strictly following company procedures to ensure all stockroom areas were clean, tidy and presentable at all times.
- Trained team members on effective stockroom control to increase productivity and maintain order.
- Performed daily stock replenishment on a continual basis to maximise sales opportunities.
- Managed 2 stock deliveries per shift with efficiency and precision.
- Prioritised and effectively managed time to ensure all stock duties were completed in a timely manner.
- Maintained and cleaned stockroom to ensure easy, safe access for team members.
- Maintained OH&S legislation compliance to avoid potential health and safety hazards.
Retail assistant
Halfords
Friern Barnet, Barnet
09.2020 - 01.2021
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Delivered outstanding in-store experience through positive and attentive customer service.
- Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
- Worked closely with management to train new team members, supporting optimal sales productivity.
- Received stock deliveries, accurately completing paperwork and updating system records.
- Processed product returns, ensuring items were clean and resaleable.
- Accurately and efficiently processed cash, cheque, card and mobile payments using POS systems.
- Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Updated product labelling and pricing to reflect discounts and offers.
- Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
- Maintained easy-to-navigate stock room systems, ensuring products were stored and displayed in order.
- Designed visual merchandising and window displays to boost footfall.
- Maintained outstanding till service efficiency during peak hours, reducing customer wait times for optimised satisfaction.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Built lasting relationships with clients through customer service interactions.
- Processed returned or exchanged items and provided refunds to customers.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Operated cash registers with accuracy and processed cash and card transactions.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Assisted customers in locating specific items to boost satisfaction.
- Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
- Maintained knowledge of products and features to provide recommendations to customers.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
- Followed company procedures and guidelines for smooth retail operations.
Retail sales assistant
Halfords
Spalding, Lincolnshire
06.2017 - 09.2020
- became a team leader 2 months into my bartending position
- Processed returned or exchanged items and provided refunds to customers.
- Built lasting relationships with clients through customer service interactions.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Assisted customers in locating specific items to boost satisfaction.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Operated cash registers with accuracy and processed cash and card transactions.
- Updated product labelling and pricing to reflect discounts and offers.
- Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
- Followed company procedures and guidelines for smooth retail operations.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
- Maintained knowledge of products and features to provide recommendations to customers.
Education
Diploma of Higher Education - animal management
Stamford College
Stamford 09/2016 - 06/2018
Bachelor of Arts - theatre dance
London Studio Centre
London 09/2020 -
Skills
- Inventory temperature control
- Food safety & hygiene expert
- Kitchen sanitation procedures
- Food preparation techniques
- Food safety protocol
- Engaging leadership style
- Food inventories
- Employee training and development
- Inventory control
- Made-to-order meals
- HACCP
- Company safety standards
- Detail-orientated
- Kitchen inventory control
- Forecasting and planning
- Beer, wine and cocktail service
- Outstanding customer service
- Courteous
- Verbal communication
- Cash control
- Enthusiastic communicator
- Bar cleaning and maintenance
- Till balancing
- Employee training
- Exemplary hygiene standards
- Alcohol licensing law compliance
- Safe serving knowledge
- Strong communication
- Challenge 25 policy
- Problem solving
- Hospitality expertise
- Allergy awareness
- Glass washing
- Supply replenishment
- Cleaning skills
Languages
English
Native
Timeline
bartender
coyote ugly
09.2022 - Current
Barback
coyote ugly
09.2022 - Current
Chef
coyote ugly
09.2022 - Current
Stockroom assistant
Bakkavor
07.2021 - 01.2022
Retail assistant
Halfords
09.2020 - 01.2021
Retail sales assistant
Halfords
06.2017 - 09.2020
Diploma of Higher Education - animal management
Stamford College
09/2016 - 06/2018
Bachelor of Arts - theatre dance
London Studio Centre
09/2020 -
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