Kaiden Steadman
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Minimum Desired Compensation
Dedicated event staff member with experience in customer service, ticketing, and crowd management. Strong communication and teamwork skills developed in hospitality settings, ensuring smooth event operations. Effective in fast-paced environments, adept at handling queries and resolving issues with a focus on safety and guest satisfaction.
Work history
Steward
8 MonthsDelivered professional customer service and support during large-scale events, assisting guests with directions, seating and queries to enhance their experience. Ensured safety and a welcoming environment by monitoring crowds, managing queues and responding appropriately to incidents. Collaborated with team members to follow venue, health and safety, and emergency procedures, contributing to overall event success.
Maintained cleanliness and orderliness of dining area by performing regular sweeping, mopping, and table setting tasks.
Participated in training sessions for enhanced professional development.
Conducted inventory management to ensure sufficient stock levels.
Matchday Staff
1 Year- Assisted fans with ticket scanning and entry procedures. Maintained clear pathways for smooth entry and exit. Provided customer support during match days and reported issues to supervisors.
- Followed company policies strictly, ensuring regulatory compliance.
- Prepared reports meticulously, aiding decision-making process.
- Welcomed guests warmly to create positive first impression.
Skills
Education
- Business (Level 3 Extended Certificate)
GCSEs
- English language (4)
- Maths (5)
- Combined Science (5/4)
- Geography (4)
- Religious Studies (4)
- GPA: 4.0
Certification
ACT Awareness Course Certificate – Action Counters Terrorism (ACT)
ACT Security E-Learning Certificate – Action Counters Terrorism (ACT)
Timeline
Steward
Matchday Staff
New City College
Epping St Johns School
Hobbies and interests
Regularly play padel and football, developing teamwork, coordination, and discipline
Gaming, improving problem-solving, focus, and strategic thinking
Weightlifting and fitness training, demonstrating consistency and goal-setting.