Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
Generic

Erune Iyen

Birmingham

Summary

Dedicated professional with expertise in technical equipment use, food and beverage serving, and customer service. Demonstrates punctuality and reliability, ensuring efficient ticket scanning and diplomatic communication. Proven ability to work effectively within a team, showcasing flexibility and effective listening skills. Committed to enhancing operational efficiency and delivering exceptional service.

Reliable and proactive individual with strong communication and customer service skills, combined with ability to manage tasks efficiently and work well under pressure. Adept in handling guest inquiries and maintaining clean and organised environment.

Overview

1
1
year of professional experience

Work history

Steward

Carlisle Support Services
London
05.2025 - Current
  • Served customers courteously whilst maintaining a calm demeanour under pressure.
  • Addressed customer complaints promptly, fostering improved customer relationships.
  • Maintained cleanliness and orderliness of dining area by performing regular sweeping, mopping, and table setting tasks.
  • Ensured adherence to dietary restrictions whilst preparing meals for guests with specific dietary needs.

Insights

Acasta Partners
London
07.2024 - 07.2024

Engaged in insights week with Acasta Partners, acquiring knowledge in finance sector.

Participated in simulations to apply newly gained insights effectively.

  • Interacted with various professionals to deepen understanding of industry practices.

Education

GCSEs -

Old Swinford Hospital
Stourbridge Dudley
04.2019 - 07.2022

A-Levels - Economics, Maths, Pyschology

Old Swinford Hospital
Stourbridge, Dudley
09.2022 - 07.2024

Bachelor of Science - Accounting and Finance

Birmingham City University
Birmingham
09.2024 -

Skills

  • Technical equipment use
  • Serving food
  • Punctuality and reliability
  • Ticket scanning efficiency
  • Diplomatic communication
  • Food and beverage serving
  • Customer Service
  • Teamwork
  • Flexible approach
  • Effective listening

Accomplishments

  • Bursary from Royal National Children’s SpringBoard Foundation

Timeline

Steward

Carlisle Support Services
05.2025 - Current

Bachelor of Science - Accounting and Finance

Birmingham City University
09.2024 -

Insights

Acasta Partners
07.2024 - 07.2024

A-Levels - Economics, Maths, Pyschology

Old Swinford Hospital
09.2022 - 07.2024

GCSEs -

Old Swinford Hospital
04.2019 - 07.2022
Erune Iyen