Blessing Akpachukwu
Manchester,Nigeria
Summary
Professional with extensive experience in office administration and customer service, demonstrating strong communication and organizational skills. Proven ability to manage high-volume events while enhancing guest satisfaction and maintaining hygiene standards. Recognized for effective problem-solving and fostering team collaboration to achieve service excellence.
Overview
4
4
years of professional experience
Work history
Regulatory Assistant
Fensyl MHP Consulting Limited
Lagos State, Nigeria
02.2023 - 12.2023
- Provided comprehensive clerical support to Regulatory team, coordinating meetings and processing documents.
- Developed and implemented crucial regulatory documents and templates for submissions.
- Collected and maintained essential regulatory documents to ensure compliance.
- Organised department trackers and databases, enhancing data management efficiency.
- Performed data entry for study tracking databases, ensuring data accuracy.
- Reviewed regulatory documents for compliance with industry standards.
- Maintained regulatory document files for assigned projects, facilitating easy access.
- Supported preparation of Regulatory trainings, ensuring resources were thoroughly organised.
Research and Development Intern
Promasidor Nigeria Limited
Lagos State, Nigeria
02.2020 - 06.2020
- Cataloged lab supplies and track inventory levels to coordinate reorder timings
- Properly labeled storage containers according to established protocols
- Conducted extensive research on product development trends to inform innovative strategies.
- Assisted in formulation and testing of new product recipes to ensure quality and compliance.
- Utilised various analytical tools to assess data and generate actionable reports for project advancement.
- Implemented policies and devices to improve workplace safety.
- Optimised workplace procedures for safety, developing and updating processes based on latest research.
- Recommended improvements to optimise precise manufacturing processes.
- Engaged in competitor analysis to identify market opportunities and potential improvements.
- Conducted bench-marking studies against competition products leading to key feature improvements in our own offerings.
- Created technical presentations using clear graphical elements which simplified complex concepts for non-technical audience members.
Education
Master of Science - Health Professions
Manchester Metropolitan University
Manchester 09.2025 -
Bachelor of Science - Food Science and Technology
Ebonyi State University
09.2016 - 09.2021
GCSEs - West African Senior School
Jomal Comprehensive College
Nigeria 09.2013 - 09.2016
Skills
- Typing and transcription proficiency
- Technical skills
- Time management
- Health and safety compliance
- Effective communication
- Customer service
- Attention to detail
- Office administration
- Training and development
- Organizational skills
- Quality assurance
- Security checks
- Seat allocation expertise
- VIP support services
- Ticket scanning efficiency
- Calm under pressure
- Security procedures understanding
- Punctuality and reliability
- Food and beverage service
- Safety monitoring
- Team building
Certification and Licenses
- Alison – Strategic People Management
- NAFDAC Pharmacovigilance Directorate in Collaboration with UPPSALA Monitoring Center - Med Safety Week 2023
- NAFDAC/PHARMA Stakeholder Engagement Webinar 2023
- Participant - 7th Regional Food Science and Technology Summit (ReFOSTS 2021)
- ACT Awareness
References
References available upon request.
Timeline
Master of Science - Health Professions
Manchester Metropolitan University
09.2025 -
Regulatory Assistant
Fensyl MHP Consulting Limited
02.2023 - 12.2023
Research and Development Intern
Promasidor Nigeria Limited
02.2020 - 06.2020
Bachelor of Science - Food Science and Technology
Ebonyi State University
09.2016 - 09.2021
GCSEs - West African Senior School
Jomal Comprehensive College
09.2013 - 09.2016
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