Joshua Bassett
Dawlish,Devon
Summary
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
6
6
years of professional experience
17
17
years of post-secondary education
Work history
Front of house team member
Naz Indian Cuisine
Teignmouth, Devon
2018.01 - 2022.11
- Ensured smooth operation of the front desk by managing reservations and walk-ins.
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Coordinated seating arrangements for efficient restaurant management.
- Maintained high standards of customer service during peak times.
- Facilitated positive dining experiences by providing excellent customer service.
- Taking Food Orders.
- Taking Drinks Orders.
- Cash Handling.
Bartender
Golden Sands
Dawlish, Devon
2017.02 - 2019.10
- Checked identification of customers to ensure legal drinking age compliance.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Created an inviting atmosphere through friendly interaction with customers.
- Recommended drinks to customers, increasing overall sales.
- Handled cash transactions securely minimising risk of theft or fraud.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Completed end-of-day cleanup to reset bar for next day.
- Collected, washed and put away glassware between guests.
Education
GCSEs - Maths
Teignmouth Community School
Teignmouth, Devon 2007.01 - 2012.09
GCSEs - English
Teignmouth Community School
Teignmouth, Devon 2007.01 - 2012.09
GCSEs - Science
Teignmouth Community School
Teignmouth, Devon 2007.01 - 2012.09
Skills
- Payments processing accuracy
- Host and Hostess experience
- Cleaning duties mastery
- Beverage serving expertise
- Sales persuasion
- Knowledge of allergen standards
- Patience and tolerance
- Welcoming demeanour
- Table cleaning proficiency
- Reservation software proficiency
- Cash handling
- Payment Processing
- Table clearing
- Order processing
- Silverware polishing
- Telephone etiquette
- Positive attitude
- Excellent communication
Timeline
Front of house team member
Naz Indian Cuisine
2018.01 - 2022.11
Bartender
Golden Sands
2017.02 - 2019.10
GCSEs - Maths
Teignmouth Community School
2007.01 - 2012.09
GCSEs - English
Teignmouth Community School
2007.01 - 2012.09
GCSEs - Science
Teignmouth Community School
2007.01 - 2012.09