Rose Parry
Newton-le-Willows,St. Helens
Summary
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Offering strong interpersonal and communication skills, combined with positive attitude and willingness to learn. Knowledgeable about customer service principles and maintaining welcoming environment. Ready to use and develop problem-solving, teamwork, and multitasking skills within this role.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Front of house team member
The Kirkfield
Newton-le-Willows, St. Helens
07.2023 - 07.2025
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Assisted guests with queries or requests for optimal guest experience.
- Managed cash transactions accurately, ensuring accurate financial records.
- Delivered consistent professional service whilst handling multiple tasks simultaneously.
- Established rapport with regular diners, fostering a loyal client base.
- Balanced the needs of multiple tables whilst maintaining top-quality customer service.
- Handled complaints effectively, resulting in increased customer satisfaction.
- Promoted current offers through creative promotional displays and targeted upselling.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
Education
A-Levels - English Language and Literature, Geography and Law
Carmel College
St Helens, St. Helens 09/2024 -
Skills
- Payments processing accuracy
- Patience and tolerance
- Food service regulation compliance
- Order processing
- Customer complaint management
- Positive attitude
- Food hygiene understanding
Accomplishments
Gold Duke of Edinburgh award completion
Affiliations
- Ran for Cheshire and Merseyside schools
Certification
Completed first aid (CPR) training
Timeline
Front of house team member
The Kirkfield
07.2023 - 07.2025
A-Levels - English Language and Literature, Geography and Law
Carmel College
09/2024 -