Jorja-Mai Boam
Swadlincote,Derbyshire
Summary
Dedicated professional with extensive expertise in animal care and management, demonstrating exceptional skills in animal empathy, feed preparation, and restraint techniques. Adept at fostering relationships and providing compassionate care, with a strong understanding of safety regulations and infection control. Proven ability to manage dangerous behaviour and conduct thorough animal behaviour assessments, complemented by knowledge of canine anatomy and breed-specific insights. Committed to promoting animal welfare through effective leadership, while maintaining resilience under pressure and initiative-taking capabilities. Career goals include advancing in roles that leverage problem-solving skills and resourcefulness to enhance animal well-being.
Overview
5
5
years of professional experience
Work history
Dog Daycare Senior Assistant
Farmlands Canine Country Club
Ashby-de-la-Zouch, Leicestershire
2025.04 - Current
- Facilitated fun-filled activities that enriched the mental stimulation of dogs in day care.
- Delivered excellent customer service to pet owners for seamless communication regarding their pets' welfare.
- Assisted with behavioural training sessions to promote good manners in all dogs at the facility.
- Adhered to company policies and regulations strictly; maintained high standards of service across all tasks.
- Ensured the safety of dogs by monitoring their behaviour during play sessions.
- Maintained a clean and hygienic environment by regular cleaning and sanitisation of dog care facilities.
- Coordinated pick-up times with dog owners, facilitating smooth transitions at the end of each day's care period.
- Monitored feeding schedules and dietary requirements, keeping the dogs nourished and happy.
- Conducted group exercises to enhance socialisation skills in dogs under supervision.
- Supervised junior assistants enhancing their productivity levels.
- Resolved customer complaints leading to enhanced satisfaction rates.
SEN teaching assistant
Spring Valley School
Breaston, Derbyshire
2023.10 - 2025.04
- Provided one-to-one support to students, promoting self-confidence and independence.
- Provided emotional support during challenging situations; instilled resilience in pupils.
- Liaised with parents and carers regularly, fostering strong home-school relationships.
- Collaborated with teachers to implement personalised education programmes, increasing student progress.
- Assisted in the development of Individual Education Plans, enhancing student support.
- Created sensory stimuli for pupils with Autism Spectrum Disorder; eased anxiety levels.
- Facilitated group activities to promote social interaction among SEN students.
- Improved classroom behaviour with implementation of positive reinforcement strategies.
Kennel and cattery assistant
Westmead Kennels and Cattery
Etwall, Derbyshire
2021.05 - 2023.10
- Exercised dogs regularly, promoting physical fitness and mental stimulation.
- Administered basic first aid procedures when needed, reducing risks of complications from minor injuries.
- Maintained clean and organised environment by regular cleaning of kennels and cattery areas.
- Provided daily feeding to maintain healthy nutrition levels for each animal.
- Delivered compassionate care to animals to boost their overall wellbeing and comfort level.
- Interacted positively with pet owners, establishing trust and rapport through clear communication about their pets' status.
- Ensured optimal animal health for improved mood and wellbeing by administering prescribed medications.
- Safeguarded pets' safety with diligent supervision during outdoor play sessions.
- Cleaned and sanitised cages and runs, safely transferring animals between kennels.
- Remained calm when handling animals to prevent chance of injury or reactive behaviour.
- Verified all kennel animals received consistent food and water according to care needs.
Education
GCSEs - GSCEs
The Pingle Academy
Swadlincote, Derbyshire 09/2015 - 07/2020
Skills
- Patience endurance
- Animal empathy
- Feed preparation
- Animal restraint techniques
- Passion for animals
- Knowledge of safety regulations
- Understanding animal behaviour
- First aid provision
- Fostering relationships
- Medication Administration
- First aid training
- Animal nutrition
- Dog handling
- Grooming techniques
- Crisis Intervention
- Compassionate care
- Infection Control
- Record-keeping
- Animal behaviour assessments
- Dangerous behaviour management
- Canine anatomy
- Breed-Specific knowledge
- Resilience under pressure
- Initiative taking
- Problem-solving
- Calm under pressure
- Resourcefulness
- Social media marketing
- Leadership
Affiliations
- Canine Behaviour and Training
- Assistance Dogs
- Dog Psychology
- Baking and Crafts
Timeline
Dog Daycare Senior Assistant
Farmlands Canine Country Club
2025.04 - Current
SEN teaching assistant
Spring Valley School
2023.10 - 2025.04
Kennel and cattery assistant
Westmead Kennels and Cattery
2021.05 - 2023.10
GCSEs - GSCEs
The Pingle Academy
09/2015 - 07/2020