Orlaith Wales - Qualified Stylist

Delivered excellent customer service in a busy food service environment by handling orders, processing cash transactions, resolving customer concerns, and creating a welcoming experience for guests. Demonstrated strong communication, multitasking, and teamwork skills while coordinating with kitchen staff, managing takeaway orders, and maintaining smooth daily operations. Ensured high standards of cleanliness, hygiene, food safety, and organisation, while supporting inventory management and providing flexible shift coverage during peak periods and holidays.

Developed instructional methods, ensuring effective knowledge transfer across diverse teams, Decreased errors with strict adherence to training protocols, Oversaw staff development to ensure high-quality service delivery, Reviewed training materials, resulting in improved clarity and comprehension, Booked samples in with date, time, address, updates etc created, detailed spreadsheets on the samples with outcomes for customers