Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Jonathan Clews

Tewkesbury,Gloucestershire

Summary

Dedicated professional with expertise in time and task organisation, proactive communication, and customer relations. Skilled in sales techniques and point of sale operations, with a strong ability to take initiative and manage electronic point-of-sale systems. Proficient in stock control, aiming to leverage these skills to enhance operational efficiency and customer satisfaction in a dynamic retail environment.

Overview

12
12
years of professional experience
2
2
years of post-secondary education

Work history

Deputy Manager

Jennings Rugs
Tewkesbury, Gloucestershire
11.2017 - Current
  • Assisted customers in product selection by providing knowledgeable recommendations and addressing inquiries.
  • Maintained accurate records of sales transactions and inventory levels to streamline operations effectively.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Offered personalised shopping advice to enhance customer experiences.
  • Utilised excellent communication skills to provide detailed product information.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Built strong relationships with regular customers for repeat business.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.

Crew member

Mcdonalds
Ryde, Isle of Wight
03.2014 - 02.2015
  • Assisted in maintaining the cleanliness and organisation of dining and kitchen areas.
  • Collaborated with team members to deliver exceptional customer service and satisfaction.
  • Supported the preparation of food items in accordance with safety and hygiene standards.
  • Operated kitchen equipment and tools efficiently to ensure smooth workflow during peak hours.
  • Trained new crew members on operational procedures and best practices for service delivery.
  • Upheld health and safety guidelines whilst preparing food items, preventing cross-contamination risks.
  • Participated in regular stocktakes, helping to manage supplies efficiently.
  • Prepared food items according to established recipes, maintaining consistency in taste and presentation.

Education

A-Levels - Public Services

Isle Of WIght College
Newport, Isle of Wight
07.2012 - 07.2014

Skills

  • Time and task organisation
  • Proactive communication
  • Customer relations
  • Sales techniques
  • Point of sale operation
  • Initiative taking
  • Electronic point-of-sale systems
  • Stock control

Affiliations

  • Football
  • Video Games
  • Jogging

References

References available upon request.

Timeline

Deputy Manager

Jennings Rugs
11.2017 - Current

Crew member

Mcdonalds
03.2014 - 02.2015

A-Levels - Public Services

Isle Of WIght College
07.2012 - 07.2014

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Jonathan Clews