Ayodele Omo-Lisk
London,LND
Summary
Dedicated professional with a strong focus on customer service excellence and client-centred approaches. Demonstrates expertise in regulatory compliance, safeguarding protocols, and health and safety procedures. Skilled in team motivation, time management, and stress tolerance, ensuring efficient task organisation and record-keeping. Committed to respecting diversity and maintaining high standards of personal care. Proactively seeks opportunities for self-improvement and career advancement within the field.
Overview
9
9
years of professional experience
Work History
Deputy manager
C&G residential
London, england
04.2013 - 08.2013
- Supervised team members for optimal task completion.
- Collaborated with the manager to achieve organisational goals.
- Managed daily operations for smooth running of the office.
- Addressed customer complaints promptly, improving customer satisfaction levels.
- Maintained excellent client relationships by dealing with queries and complaints calmly and professionally.
Support worker
C&G Residentials Homes
London, London
02.2009 - 04.2013
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
Health Care Assistant
Bupa
London, LND
06.2004 - 01.2009
- Assisted in patient care, improved comfort and well-being.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
Education
NVQ - Care Level 2
City And Guilds
London08.2005
Access Certificate - Access To HE Nursing
OPEN COLLEGE NETWORK
LONDON09.2008
Skills
- Customer service excellence
- Customer relations
- Knowledge of regulatory compliance
- Time and task organisation
- Stress tolerance
- Proactive approach
- Safeguarding protocols
- Safeguarding policies
- Time-management
- Record-keeping
- Personal care
- Health and safety procedures
- Respect for diversity
- Health and Safety regulations
- Client-Centred approach
- Computer literacy
Timeline
Deputy manager
C&G residential
04.2013 - 08.2013
Support worker
C&G Residentials Homes
02.2009 - 04.2013
Health Care Assistant
Bupa
06.2004 - 01.2009
Access Certificate - Access To HE Nursing
OPEN COLLEGE NETWORK
NVQ - Care Level 2
City And Guilds
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