Jessica Tickel
Stock,Essex
Summary
Dynamic and dedicated individual with a strong passion for hard work and learning, seeking to embark on a challenging and rewarding apprenticeship opportunity. Possessing a solid foundation in maths, coupled with a keen eye for detail, Eager to contribute to an accounting team while furthering professional development. Proven ability to adapt to fast-paced environments and deliver accurate results under pressure, combined with a commitment to continuous learning and growth, makes a valuable asset to any organisation. Ready to leverage academic knowledge and hands-on experience to excel in an accountancy apprenticeship role and make meaningful contributions.
Overview
1
1
year of professional experience
Work history
Front of house team member
dandelion and burdock
Stock, Essex
01.2023 - Current
- Greeted customers, presented menus and shared information about available special items.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Totalled bills for customers and accepted payment via cash card payments.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Education
Passed GCSEs in Maths (4), English(4), Film Studies(4), Drama(6) -
Arts Educational School London
London 09/2020 - 07/2023
Skills
- Efficient payment processing
- Barista experience
- Complaint handling
- Interpersonal skills
- Time management
- Highly responsible and reliable
- FOH procedures
- Upbeat, outgoing and positive
- Stress management
- Forward planning
- Social media marketing
Affiliations
- horse riding
- acting
Timeline
Front of house team member
dandelion and burdock
01.2023 - Current
Passed GCSEs in Maths (4), English(4), Film Studies(4), Drama(6) -
Arts Educational School London
09/2020 - 07/2023
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