Jessica Milton
Birmingham
Summary
With a strong background in hospitality, I have developed excellent people skills and a genuine passion for supporting and caring for others. While I enjoy the fast-paced, social nature of hospitality, my passion is psychology. I am now pursuing a career where I can make a deeper impact, combining my experience in customer care with my desire to help people on a more meaningful level in a much more rewarding environment.
Overview
8
8
years of professional experience
Work history
Bar associate
JD Wetherspoon
Birmingham
07.2018 - Current
- Adhered strictly to health and safety regulations offering safe drinking premises.
- Improved efficiency by multitasking during busy periods.
- Served customers with a friendly demeanor, improving overall bar atmosphere.
- Worked well under pressure maintaining high standards of service even during rush hours.
- Enhanced customer satisfaction by providing excellent and efficient service.
- Created friendly, welcoming atmosphere to encourage positive guest experiences. Desire to make all feel welcome and safe.
Bar associate
JD Wetherspoon
Liverpool
01.2018 - 06.2018
Bar associate
JD wetherspoon
Exmouth
06.2017 - 09.2017
Education
Diploma of Higher Education - Law and Psychology
Liverpool Hope University
Liverpool GCSEs -
Queensbridge Secondary School
Birmingham A-Levels -
Cadbury Sixth Form College
Birmingham Skills
- Excellent verbal communication
- Compassionate
- Empathic
- Alcohol serving regulations compliance
- Resilience
- Patient attitude
- Positive energy
- Calm under pressure
- Outstanding customer service
- Multitasking
- Strong team work
Timeline
Bar associate
JD Wetherspoon
07.2018 - Current
Bar associate
JD Wetherspoon
01.2018 - 06.2018
Bar associate
JD wetherspoon
06.2017 - 09.2017
Diploma of Higher Education - Law and Psychology
Liverpool Hope University
GCSEs -
Queensbridge Secondary School
A-Levels -
Cadbury Sixth Form College
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