Summary
Overview
Work history
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Abhishek Suresh

Abhishek Suresh

Birmingham,United Kingdom

Summary

Friendly and outgoing Bar staff with excellent interpersonal communication strengths. Capable of processing payments, handling food and meeting customer demands with diligent and well-organized mentality.

Certified in Bar crew member, Friendly Bartender with exceptional circumstances and Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volume patrons.

Hardworking bar team member trained in mixology, beverage pairing and money handling. Works well alone or with team to handle high volume of customers. Works well in high tempo environments to manage demand and maintain standards.


Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

2
2
years of professional experience
8
8
years of post-secondary education

Work history

Bar Staff Member

Victoria's Secret
Birmingham, United Kingdom
02.2023 - 03.2023
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Maintained bar stocks, replenishing daily as necessary.
  • Peeled and sliced fruits for garnishing drinks.
  • Planned and informed customers of new menu items for purchase.
  • Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
  • Handled and moved supplies between stores and bars for restocking and storage.
  • Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
  • Adjusted lighting and music, creating entertaining atmosphere.
  • Cleared counters and disposed of waste and broken glass.

Bartender

Equator bar
Birmingham, United Kingdom
01.2023 - 02.2023
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
  • Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
  • Maintained bar stocks, replenishing daily as necessary.
  • Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
  • Proposed changes to drink preparation methods to achieve different tastes.
  • Tapped and attached new kegs, avoiding disruptions in supply for patrons.
  • Oversaw bar recordkeeping and stocktaking for organised and profitable operations.
  • Maintained ready supply of counter-top snacks for guests.
  • Completed end-of-day cleanup to reset bar for next day.
  • Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
  • Welcomed guests with friendly conversation and fun atmosphere.

Data Science-Intern

Techciti Software Consulting Private Limited
Bangalore, India
09.2021 - 09.2022
  • Techciti Software Consulting Private Limited is one of the Best Training institute with Excellent Placements
  • Road Lane Line Detection using Computer Vision in Python
  • Contact : -Preethi Madam 9148984674

Education

Master of Science - Data Analytics

Aston University
Birmingham, BIR
01.2023 - 07.2024

Bachelor of Engineering - Computer Science and Engineering

NIE Institute of Technology
Mysore,India
01.2018 - 12.2022

PUC - Physics, Chemistry, Mathematics, Biology

Vidya Vardhaka Sangha PU College
Bangalore,India
02.2016 - 02.2018

10th ICSE -

St Ann's High school
05.2016

Skills

  • Customer assistance
  • Outstanding customer service
  • Verbal communication
  • Extensive beer knowledge
  • Alcohol order processing
  • Beer, wine and cocktail service
  • Strong communication
  • Courteous
  • Cleaning standards
  • Customer order recording
  • Cash drawer balancing
  • Excellent verbal communication
  • Order packing
  • Outgoing and enthusiastic
  • Professional appearance
  • Loss prevention
  • Home delivery scheduling
  • Transaction reconciliations

Languages

English, Hindi
First Language
English
Proficient
C2

Timeline

Bar Staff Member

Victoria's Secret
02.2023 - 03.2023

Bartender

Equator bar
01.2023 - 02.2023

Master of Science - Data Analytics

Aston University
01.2023 - 07.2024

Data Science-Intern

Techciti Software Consulting Private Limited
09.2021 - 09.2022

Bachelor of Engineering - Computer Science and Engineering

NIE Institute of Technology
01.2018 - 12.2022

PUC - Physics, Chemistry, Mathematics, Biology

Vidya Vardhaka Sangha PU College
02.2016 - 02.2018

10th ICSE -

St Ann's High school
Abhishek Suresh