CUSTOMER ASSISTANT
Tesco Superstore
2023.06 - Current (3 education.years_Label)
Hi, I’m
Jessica Grant
Summary
Results-driven psychology student with a strong passion for delivering exceptional customer service. Enthusiastic, friendly, and highly adaptable, I thrive in collaborative team environments, seamlessly integrating to contribute to a cooperative work atmosphere. My experiences in high-pressure work settings have finely honed my time management and communication skills, allowing me to efficiently handle tasks with precision.
I've further cultivated the ability to work both independently and as a leader. I'm adept at making quick decisions and providing logical solutions, ensuring smooth operations even in challenging situations. My 15-year commitment to a highly disciplined dance school has instilled in me a profound work ethic, dedication, and determination. These experiences have equipped me with extraordinary punctuality and disciplinary skills.
As a fast learner, I relish challenges and embrace opportunities to acquire new skills. I am confident, outgoing and eager to apply my unique blend of expertise, and disciplined work ethic to contribute effectively to your company.
Work history
Tesco SuperstoreBeccles
CUSTOMER ASSISTANT
2023.06 - Current (3 education.years_Label)
Job overview
- Fast checkout service with high levels of customer care
- Maintained sales floor stock levels.
- Created attractive visual merchandising and shop window displays.
- Handled cash and card payments with accuracy.
- Managed customer complaints.
June Glennie School of DanceNorwich
CHILDRENS DANCE TEACHER
2021.01 - Current (5 education.years_Label & 5 education.months_Label)
Job overview
- I plan, prepare and deliver lesson plans to develop skills in a variety of dance styles.
- Inspiring students to explore different types of dance for creative expression.
Verve HospitalityManchester
FOOD AND BEVERAGE ASSISTANT
2022.03 - 2023.05 (1 education.year_Label & 2 education.months_Label)
Job overview
- Handled cash and card payments with precision.
- Delivered outstanding customer service with friendly and efficient manner.
Solebay Fish CompanySouthwold
TEAM MEMBER
2021.03 - 2021.10 (7 education.months_Label)
Job overview
- Worked 12-hour shifts between a high street fish and chip shop and harbour restaurant during their busiest time of the year.
- Prepared dishes.
- Maintained cleanliness of kitchen stations
- Cross-trained as a waitress and bartender to support changing team needs.
- Mixed and served alcoholic drinks
- Prepared and packaged orders.
Morrison'sLowestoft
CUSTOMER ASSISTANT
2019.11 - 2020.02 (3 education.months_Label)
Job overview
- Provided fast checkout service with high levels of customer care and transaction speed.
Dunstan Hall Norwich
WAITRESS
2019.07 - 2019.09 (2 education.months_Label)
Job overview
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Education
University of Manchester
Bachelor of Science from Psychology
09/2021
University overview
- Social Secretary role of UOM Dance Society 2022/23
- Advanced tap captain of UOM Dance Society 2022/23
- Charity Officer of UOM Dance Society 2023/34 - organising ongoing fundraising events in support of Manchester Mind
- Completed Spanish Level 3 LEAP Qualification
Lowestoft Sixthform College
2021
University overview
Biology: A Mathematics: A Psychology: B
Sir John Leman High School
2019
University overview
11 GCSEs all graded A*-C
Skills
- Food Hygiene Level 2
- Strong communication skills
- Keen problem solver
- Self-motivated
- Payment processing
- Mixology knowledge
- Customer-focused
- Time management
Timeline
FOOD AND BEVERAGE ASSISTANT
Verve Hospitality
2022.03 - 2023.05 (1 education.year_Label & 2 education.months_Label)
TEAM MEMBER
Solebay Fish Company
2021.03 - 2021.10 (7 education.months_Label)
CHILDRENS DANCE TEACHER
June Glennie School of Dance
2021.01 - Current (5 education.years_Label & 5 education.months_Label)
CUSTOMER ASSISTANT
Morrison's
2019.11 - 2020.02 (3 education.months_Label)
WAITRESS
Dunstan Hall
2019.07 - 2019.09 (2 education.months_Label)
University of Manchester
Bachelor of Science from Psychology
09/2021