Addison Moulds

In my role as a Customer Assistant at Vue Cinemas, I was the face of the cinema, dedicated to ensuring every moviegoer had a fantastic experience. I welcomed guests with a warm smile, assisted them with ticket purchases, and provided valuable information about showtimes and promotions. During their visit, I prepared and served concessions, making recommendations to enhance their enjoyment. In the screens, I ensured that customers found their seats and maintained a clean, orderly environment. My role also involved responsible cash handling and upholding safety and security protocols. With a passion for cinema and excellent interpersonal skills, I was committed to creating memorable moments for our valued patrons.

As a Ride Operator at Twinlakes Family Theme Park, my responsibilities were centered around ensuring the safety and enjoyment of our visitors. I operated and monitored various amusement rides, following strict safety procedures and guidelines to guarantee the well-being of riders. Greeting guests and assisting them onto the rides, I provided clear instructions and ensured that safety restraints were secured. I conducted routine safety checks on equipment and reported any issues promptly. My role included managing lines and ride queues efficiently, maintaining cleanliness in the ride area, and responding to customer inquiries with enthusiasm and courtesy. Overall, I played a vital part in creating thrilling and unforgettable experiences for families and guests at the theme park. During my time at the park, I worked as a Team Leader. In my role as a Team Leader, I assumed a position of responsibility and leadership within the park's operational structure. I oversaw a team of dedicated staff, ensuring they were well-informed, motivated, and adhering to established safety and service standards. Additionally, I coordinated daily activities, addressed customer concerns, and ensured the seamless operation of the park's attractions. By maintaining a positive work environment, fostering teamwork, and upholding the park's commitment to guest satisfaction, I contributed to creating enjoyable and memorable experiences for visitors and a successful, well-run theme park.

As a Front of House Team Member and Waiter at Lounges, I played a crucial role in providing an exceptional dining experience for our guests. I welcomed customers with a warm and friendly demeanour, guided them to their tables, and ensured they felt comfortable and well-cared for throughout their visit. Taking orders, serving food and drinks, and accommodating special requests including allergies and intolerances were all part of my daily routine. I maintained a sharp eye for detail, ensuring tables were set impeccably and that the dining area remained clean and inviting. With a dedication to delivering top-notch service, I contributed to the overall success of Lounges by creating a memorable and enjoyable atmosphere for our valued patrons.