Jessica Buttery
Huntingdon,Cambridgeshire
Summary
Friendly Passenger Assistant known for creating welcoming and safe environments for passengers. Skilled at managing passenger needs and ensuring smooth operations, contributing to high customer satisfaction. Recognised for maintaining calm and professional demeanour in challenging situations, enhancing overall travel experience and safety. Good at communicating with parents and carers when necessary
Overview
10
10
years of professional experience
Work history
Passenger assistant
TK Transport solutions
Huntingdon, Cambridgeshire
2024.11 - Current
- Maintained cleanliness of the vehicle for a more comfortable journey to passengers.
- Monitored onboard behaviour of passengers for a safe travelling environment.
- Cooperated fully with drivers for smooth operation of services.
- Supervised up to 5 SEN pupils to and from school
- Ensured all children had suitable belts/restraints on to promote their safety
- Cooperate with parents/carers and in ensuring their children are happy and safe on the journey
Theatre support worker
Addenbrookes hospital
Cambridge, Cambridgeshire
2018.06 - 2025.12
- Collaborated with theatre staff for efficient medical procedures.
- Ensured patient comfort by providing pre-operative care.
- Handled sensitive cases with empathy and compassion, improving patient experience.
- Assisted the scrub team to facilitate smooth operations.
- Maintained a sterile environment for successful surgical procedures. checked all theatre equipment is sterile and safe for scrub team to use.
- Provided emotional support for family members of surgical patients.
- Upheld strict confidentiality regarding patient records in compliance with healthcare laws.
- collected patients from the ward and bring them to the theatre ensuring to check their wrist bands to ensure that all information is correct
- Controlled risk of infection by assisting with maintaining sterile field.
Passenger assistant
smart cars
Huntingdon, Cambridgeshire
2023.10 - 2024.05
- ensure the child was collected from his home and school on time.
- ensure the child was happy and safe on the taxi
- communicated with the school and families on how he is on the journey and of there any concerns from home or school
youth worker
Fusion youth and family projects
Huntingdon, Cambridgeshire
2018.10 - 2024.04
- Developed strong rapport with youths by engaging in regular, open conversations.
- Organised recreational activities, enhancing social skills of young individuals.
- Provided emotional support during challenging times, ensuring well-being of youths under care.
- Assisted in conflict resolution, promoting a peaceful atmosphere within group settings.
- communicated with other staff to ensure the children are safe
Sales assistant
Primark
Cambridge, Cambridgeshire
2015.07 - 2016.07
- Conducted daily inventory checks to manage stock levels accurately.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Collaborated effectively with team members to meet sales targets.
- Improved customer service by efficiently handling queries and complaints.
- Managed till operations smoothly, reducing waiting time for customers.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
Education
Diploma of Higher Education - health and social care
The Open University
Milton Keynes 2020.10 -
GCSEs - mathematics, English, BTEC Science, health and social care, textiles, BTEC music, ICT
St peters school
Huntingdon, Cambridgeshire 2009.09 - 2014.05
NVQ Level 2 - childcare English
huntingdon regional college
Huntingdon, Cambridgeshire 2016.09 - 2017.05
NVQ Level 3 - diploma in childcare, functional skills English
Huntingdon regional college
Huntingdon 2016.09 - 2018.05
Skills
- Timely arrival
- Patience and tolerance
- Tactful listener
- Resilient in stressful situations
- Child protection awareness
- First Aid
- Multitasking under pressure
Affiliations
- crafts
- colouring
Accomplishments
Care certificate,
anaphylactic training
References
References available upon request.
Timeline
Passenger assistant
TK Transport solutions
2024.11 - Current
Passenger assistant
smart cars
2023.10 - 2024.05
Diploma of Higher Education - health and social care
The Open University
2020.10 -
youth worker
Fusion youth and family projects
2018.10 - 2024.04
Theatre support worker
Addenbrookes hospital
2018.06 - 2025.12
NVQ Level 2 - childcare English
huntingdon regional college
2016.09 - 2017.05
NVQ Level 3 - diploma in childcare, functional skills English
Huntingdon regional college
2016.09 - 2018.05
Sales assistant
Primark
2015.07 - 2016.07
GCSEs - mathematics, English, BTEC Science, health and social care, textiles, BTEC music, ICT
St peters school
2009.09 - 2014.05