Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Jesse Boateng

Luton,Bedfordshire

Summary

Second-year Information Technology undergraduate developing foundational knowledge in networking, databases, and programming. Currently building practical skills in troubleshooting and structured problem solving through academic study. Reliable, calm under pressure, and experienced in maintaining order and communication in fast-paced environments. Looking for a IT Support placement to gain hands-on experience and continue developing technical and professional skills.

Overview

8
8
years of post-secondary education

Work history

Lunchtime Supervisor

The Stockwood Park Academy
Luton, Bedfordshire
11.2023 - 05.2024
  • Managed and de-escalated conflicts in a huge environment with a wide variety of different personalities
  • Worked with teaching staff to ensure structured supervision process so that the job remains smooth
  • Maintained a safe, organised and compliant environment in line with school rules and safeguarding rules
  • Demonstrated strong communication, situational awareness and problem solving

Education

GCSEs - – including Mathematics, English, IT, and Science

The Palmer Catholic Academy
Ilford, Redbridge
09.2017 - 05.2022

Cambridge Technical Level 3 Equivalent to A-Level - Information Technology

The Stockwood Park Academy
Luton
09.2022 - 05.2024

BTEC - Business

The Stockwood Park Academy
Luton
09.2022 - 05.2024

Bachelor’s Degree - Information Technology

University of Hertfordshire
Hatfield
09.2024 -

Skills

Technical Skills Professional Skills

Programming & Web Development
Python (academic projects and problem-solving tasks)
SQL (basic querying and database interaction)
HTML, CSS, PHP (fundamentals of web development)

Databases
Relational database concepts
Basic database design and structured querying

Networking
TCP/IP fundamentals
Basic understanding of IP addressing and network components

Computing & Troubleshooting
Logical and analytical problem solving

Clear verbal and written communication
Conflict resolution and calm decision-making
Team collaboration

Affiliations

  • Video Editing
  • Drawing
  • Technology and computing
  • Team-based activities
  • Learning about new software and systems

References

References available upon request.

Timeline

Bachelor’s Degree - Information Technology

University of Hertfordshire
09.2024 -

Lunchtime Supervisor

The Stockwood Park Academy
11.2023 - 05.2024

Cambridge Technical Level 3 Equivalent to A-Level - Information Technology

The Stockwood Park Academy
09.2022 - 05.2024

BTEC - Business

The Stockwood Park Academy
09.2022 - 05.2024

GCSEs - – including Mathematics, English, IT, and Science

The Palmer Catholic Academy
09.2017 - 05.2022
Jesse Boateng