Jesse Boateng
Luton,Bedfordshire
Summary
Second-year Information Technology undergraduate developing foundational knowledge in networking, databases, and programming. Currently building practical skills in troubleshooting and structured problem solving through academic study. Reliable, calm under pressure, and experienced in maintaining order and communication in fast-paced environments. Looking for a IT Support placement to gain hands-on experience and continue developing technical and professional skills.
Overview
8
8
years of post-secondary education
Work history
Lunchtime Supervisor
The Stockwood Park Academy
Luton, Bedfordshire
2023.11 - 2024.05
- Managed and de-escalated conflicts in a huge environment with a wide variety of different personalities
- Worked with teaching staff to ensure structured supervision process so that the job remains smooth
- Maintained a safe, organised and compliant environment in line with school rules and safeguarding rules
- Demonstrated strong communication, situational awareness and problem solving
Education
GCSEs - – including Mathematics, English, IT, and Science
The Palmer Catholic Academy
Ilford, Redbridge 2017.09 - 2022.05
Cambridge Technical Level 3 Equivalent to A-Level - Information Technology
The Stockwood Park Academy
Luton 2022.09 - 2024.05
BTEC - Business
The Stockwood Park Academy
Luton 2022.09 - 2024.05
Bachelor’s Degree - Information Technology
University of Hertfordshire
Hatfield 2024.09 -
Skills
Technical Skills Professional Skills
Programming & Web Development
Python (academic projects and problem-solving tasks)
SQL (basic querying and database interaction)
HTML, CSS, PHP (fundamentals of web development)
Databases
Relational database concepts
Basic database design and structured querying
Networking
TCP/IP fundamentals
Basic understanding of IP addressing and network components
Computing & Troubleshooting
Logical and analytical problem solving
Clear verbal and written communication
Conflict resolution and calm decision-making
Team collaboration
Affiliations
- Video Editing
- Drawing
- Technology and computing
- Team-based activities
- Learning about new software and systems
References
References available upon request.
Timeline
Bachelor’s Degree - Information Technology
University of Hertfordshire
2024.09 -
Lunchtime Supervisor
The Stockwood Park Academy
2023.11 - 2024.05
Cambridge Technical Level 3 Equivalent to A-Level - Information Technology
The Stockwood Park Academy
2022.09 - 2024.05
BTEC - Business
The Stockwood Park Academy
2022.09 - 2024.05
GCSEs - – including Mathematics, English, IT, and Science
The Palmer Catholic Academy
2017.09 - 2022.05