Rida Ikram
London
Summary
An enthusiastic and motivated person with a passion for customer service. Able to do any role, as I am a fast learner and a dedicated worker. Brilliant at working within a team, bringing enthusiasm and positive contributions. Eager to gain more experience and learn more about the working environment. Great at balancing academic responsibilities with my previous extracurricular activities. I have excellent time management and organisational skills. Has an open mind to new knowledge and skills in a professional environment, in order to grow personally and professionally.
Overview
1
1
year of professional experience
Work History
Lunchtime Supervisor
Claremont High School
10.2024 - Current
- Created and maintained a positive learning environment within the school community.
- Monitored student progress and assisted students and teachers with resolving problems.
- Participated in ongoing training to enhance job skills and knowledge.
- Performed work to top standards, proving best service for students, employees and school visitors.
Receptionist
Laser & Skin Group
Hampstead
09.2024 - Current
- Managed day-to-day operations of the store including scheduling appointments and managing staff members.
- Processed payments, set up appointments and promoted new products and services to help meet business objectives.
- Set up rooms, equipment and stations for clients and restocked areas between appointments.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Educated clients on skin conditions, treatments and products to grow sales.
Front of House Server
England's Grace
St John's Wood
06.2024 - 08.2024
- Maintained cleanliness of dining area, including tables, chairs, floors and counters.
- Provided excellent customer service by anticipating guest needs, responding promptly and knowledgeably to all requests.
- Processed payments at the end of each meal including cash, debit and credit transactions.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Education
Claremont High School
LondonSkills
- Positive and professional
- Phone etiquette
- Microsoft Office Specialist (Word, Excel, PowerPoint, etc)
- Scheduling appointments
- Teamwork and Collaboration
- Excellent communication
- Meticulous and organised
Accomplishments
- 1st in the Welsh Harp award across the county.
- 1st place in STEM competition across nation.
- Top 3% of Country for Mathematic Grade.
- 1st place in World Book Day competition.
Timeline
Lunchtime Supervisor
Claremont High School
10.2024 - Current
Receptionist
Laser & Skin Group
09.2024 - Current
Front of House Server
England's Grace
06.2024 - 08.2024
Claremont High School
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