I am a dedicated and compassionate individual with a strong sense of responsibility and integrity. Known for my excellent communication and interpersonal skills, I connect easily with people from diverse backgrounds and build trust through empathy and understanding. Highly organised and detail-focused, I excel at managing multiple tasks while maintaining a calm and positive approach to problem-solving. I am adaptable and open to learning, always striving to grow personally and professionally. Outside of my professional interests, I deeply value spending quality time with my family, which grounds me and inspires my personal wellbeing. Cooking is a passion of mine that nurtures my creativity and patience, offering a fulfilling balance to my busy life. Overall, I bring a warm, reliable, and thoughtful presence to everything I undertake.
In my role as a Lunchtime Controller at a vibrant and diverse primary school, I played a key part in promoting a safe, nurturing, and well-managed environment during the lunchtime period. I was responsible for supervising children in the dining hall and playground, encouraging healthy eating, positive social interaction, and inclusive play for all pupils. I effectively managed behaviour, de-escalated conflicts with a calm and proactive approach, and supported pupils with additional needs, ensuring every child felt safe and included. I received training in safeguarding and child protection, behaviour management strategies, and first aid, equipping me with the skills and confidence to handle a wide range of situations professionally and responsibly. Working closely with teaching and support staff, I helped maintain a smooth transition between lunchtime and afternoon lessons, contributing to a positive school atmosphere and pupils’ overall well-being.
As an experienced domiciliary carer, I have provided high-quality, compassionate care to clients in their own homes, supporting their independence and dignity at every stage. My role has involved assisting with personal care, medication management, meal preparation, mobility support, and companionship, all tailored to individual care plans. I am adept at building strong, trusting relationships with both clients and their families, and I maintain clear, accurate documentation in line with safeguarding and confidentiality standards. With a strong sense of empathy, patience, and professionalism, I consistently deliver person-centred care that promotes well-being and enhances quality of life. I work effectively both independently and as part of a multidisciplinary team, demonstrating reliability, adaptability, and a genuine commitment to making a positive difference.
As a dedicated and highly organised Care Coordinator, I have successfully managed the delivery of safe, person-centred care by coordinating care packages, scheduling staff rotas, and ensuring compliance with regulatory standards. I excel in working closely with service users, families, and multidisciplinary teams to assess needs, develop tailored care plans, and respond promptly to changing circumstances. My role requires exceptional communication, problem-solving, and leadership skills, enabling me to support and guide care staff while maintaining high standards of service delivery. With a strong understanding of CQC regulations, safeguarding protocols, and care planning systems, I consistently ensure that care is delivered with professionalism, empathy, and efficiency. I thrive in fast-paced environments, balancing administrative precision with a compassionate approach to care management.
As a Deputy Manager in a domiciliary care company, I have played a pivotal role in supporting the effective leadership and management of care delivery, ensuring high standards of person-centred support across all client services. I have been responsible for overseeing daily operations, managing care staff, and coordinating rotas to meet clients’ individual needs while maintaining compliance with CQC regulations and safeguarding policies. My experience includes staff training and development, conducting quality audits, and liaising with health professionals and families to enhance care plans and outcomes. I bring strong organisational, communication, and problem-solving skills, coupled with a compassionate leadership style that motivates teams to deliver reliable, respectful, and empathetic care. Committed to continuous improvement, I ensure operational efficiency while fostering a culture of excellence and wellbeing within the service.
As a Registered Manager of a domiciliary care company, I have successfully led and overseen all aspects of service delivery, ensuring compliance with CQC regulations and the highest standards of person-centred care. I am responsible for strategic planning, staff recruitment and development, financial management, and quality assurance, consistently driving improvements to enhance client outcomes and satisfaction. With a strong focus on safeguarding, risk management, and regulatory adherence, I ensure that all care plans are tailored, reviewed regularly, and delivered with compassion and professionalism. My leadership fosters a positive and motivated team culture, empowering staff to perform to their best while maintaining operational efficiency. Skilled in stakeholder engagement and problem-solving, I excel at balancing the needs of clients, families, and regulatory bodies to deliver outstanding domiciliary care services.