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Im friendly approachable, known for excellent communication and people skills, combined with keen ability to manage time and tasks efficiently. I’m have strong problem-solving abilities and adaptability in fast-paced environments. Ready to contribute to creating welcoming and organised atmosphere in any role I contribute to.
I’m caring conscientious, also a good time keeper.
Being an older lady I feel I know what customer expectations are and how attention to detail goes a long way.

Even though I am fresher in care home service but I have experience at home I love to take care of elderly parents giving medicine, feeding, cleaning, including bathing etc because my nature is polite , loving and taking care .so hope you will give me a chance to enhance my knowledge as a professional way .

I am eighteen-years-old and i am a dedicated front-of-house team member with over 2 years of experience in the hospitality industry. Known for providing excellent customer service and maintaining composure in high-pressure situations. Experienced in training staff and enhancing guest experiences through upselling and effective complaint resolution.
I work swiftly and efficiently in order to clear, clean and set tables for the next set of people to come in to be seated. I also memorise the menu and find out what food pairs well with each other in order to have greater success with upselling the menu and achieving higher customer satisfaction. When speaking with guests I am friendly and enthusiastic, even when I'm operating in a fast-paced environment. I am calm and composed when dealing with stressful situations, like an unexpected rush or being short-staffed.
I feel like I would be an asset to the team as I am always ready to help my fellow colleagues as and when they need me. I have a great work ethic and I provide a fast and high-quality service to my guests.
In my time in the hospitality industry, I have been given the responsibility to train new staff, including a shift where I was with a new manager that hadn't been trained so I took the initiative of helping him out. I talked him through how a typical shift would run and I also showed him some of the main manager jobs on a close. My help made the shift work smoothly and efficiently. My role during that day were: that I was responsible for seating people and taking their orders; making drinks at the bar; running food from the kitchen to the guests; taking payments (both cash and card); I was responsible for closing down the bar (which is a managers job) as well as doing my regular closedown jobs.
At my current job, I am trained on the bar where I pour pints, make cocktails and soft drinks. I am trained as front of house, where I make reservations for future guests, sorting out allergens for guests, answering the phone and answering questions and queries and taking orders from guests. I am part-trained in the kitchen, I have done many pots shifts, I have been trained on prep and I am also trained on carving the meats on the carvery deck where I have to carve a precise weight or else the business loses profit.
I have helped out with training new staff, this is through them shadowing me in their inductions so they can see how I go about doing my shifts. I am also many peoples first port of call when seeking advice and help when on shift.

Dedicated professional with extensive expertise in cash handling, telephone etiquette, and customer service. Demonstrates a thorough understanding of food hygiene and safety standards, including allergen regulations. Adept at providing exceptional product knowledge to enhance customer satisfaction. Career goal: to leverage skills in a dynamic environment focused on high-quality service and operational excellence.

Friendly and approachable Front of House Team Member with knack for creating welcoming atmospheres and enhancing guest experiences. Skilled in managing busy environments, resolving customer inquiries, and supporting team operations to ensure smooth service delivery. Known for fostering positive interactions and contributing to high levels of customer satisfaction.

Jerry Mcguirk

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Front of house team member

Logistics intern

Logistic Intern

Education

NVQ Level 3 - Applied science

GCSEs - Maths, English, Further Maths, Double award Science, LLW

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Front of house team member

Logistics intern

Logistic Intern

NVQ Level 3 - Applied science

GCSEs - Maths, English, Further Maths, Double award Science, LLW

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