Jenin El Nader
Summary
A motivated and personable professional with experience in customer-facing environments, recognised for delivering exceptional service and creating positive customer experiences. Confident communicating with people from all backgrounds, building strong relationships, and maintaining a professional and approachable manner in fast-paced settings. Highly adaptable, organised, and proactive with a strong work ethic and a commitment to contributing positively to team success. Eager to continue developing professionally while bringing enthusiasm, reliability, and a customer-first mindset to every role.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Sales assistant
Geox
London
2026.06 - Current
- Delivered excellent customer services by assisting customers with footwear, handbags, childrens products and outwear purchases
- Provided detailed product recommendations based on customer needs, sizing requirements, and style preferences
- Processed sales transactions accurately using the till and handled cash and card payments
- Supported sales targets by promoting products, upselling complementary items, and identifying customer needs
- Maintained high visual merchandising standards, ensuring displays were tidy, attractive, and aligned with brand standards
- Assisted with stock deliveries, unpacking shipments, and preparing products for sale
Customer assistant
Marks & Spencer
London
2023.08 - 2024.01
- Provided high-quality customer service by assisting customers with product enquiries and purchases
- Helped create a welcoming, positive, and successful shopping environment
- Maintained excellent shop floor standards, ensuring displays were tidy, well-stocked, and visually appealing
- Operated tills accurately, handling cash and card payments efficiently
- Supported customers with returns and exchanges in line with store policies
- Assisted with stock deliveries, replenishment, and rotation
- Worked collaboratively with colleagues to meet daily store targets
Salon assistant
Joshua Altbach
London
2022.10 - 2023.08
- Welcomed clients warmly and ensured they felt comfortable, well cared for, and valued
- Assisted stylists during appointments by preparing tools, products, and workstations
- Maintained high standards of cleanliness and hygiene throughout the salon
- Prepared clients for treatments and supported a smooth appointment flow
- Managed laundry, including towels, gowns and other items to ensure constant availability
- Provided refreshments and general customer care during visits
- Assisted stylists with keratin treatments, including preparations, application support, and ensuring client comfort throughout the process
Education
Harris Academy St John's Wood
London 2016.09 - 2023.01
Skills
- Experience working efficiently in fast-paced, customer-focused environments
- Highly reliable, punctual, and committed to maintaining high work standards
- Effective time management and the ability to prioritise tasks
- Proven ability to work collaboratively as part of a team
- Close attention to detail, with strong organisational skills
- Strong customer service and interpersonal communication skills
Languages
English
Fluent
Arabic
Fluent
Timeline
Sales assistant
Geox
2026.06 - Current
Customer assistant
Marks & Spencer
2023.08 - 2024.01
Salon assistant
Joshua Altbach
2022.10 - 2023.08
Harris Academy St John's Wood
2016.09 - 2023.01