Jenin El-Nader
Summary
Detail-oriented and adaptable professional who thrives in customer-facing roles and takes pride in representing a brand in a positive light. Experienced in balancing service, presentation, and operational support while maintaining a calm and confident presence during busy periods. Quick to learn, proactive in supporting team needs, and motivated to grow within a role while consistently contributing to a positive workplace culture.
Overview
1
1
year of professional experience
Work History
Customer Assistant
Marks & Spencer
08.2023 - 01.2024
- Provided high-quality customer service by assisting customers with product enquiries and purchases.
- Helped create a welcoming and positive shopping environment.
- Maintained excellent shop floor standards, ensuring displays were tidy, well-stocked, and visually appealing.
- Operated tills accurately, handling cash and card payments efficiently.
- Supported customers with returns and exchanges in line with store policies.
- Assisted with stock deliveries, replenishment, and rotation.
- Worked collaboratively with colleagues to meet daily store targets.
Salon Assistant
Joshua Altbach
10.2022 - 08.2023
- Welcomed clients warmly and ensured they felt comfortable, well cared for, and valued.
- Assisted stylists during appointments by preparing tools, products, and workstations.
- Maintained high standards of cleanliness and hygiene throughout the salon.
- Prepared clients for treatments and supported a smooth appointment flow.
- Managed laundry, including towels, gowns, and other items, to ensure constant availability.
- Provided refreshments and general customer care during visits.
- Assisted stylists with keratin treatments, including preparation, application support, and ensuring client comfort throughout the process.
Education
A-Levels -
Harris Academy St John's Wood
London 2016 - 2023
Skills
- Experience working efficiently in fast-paced, customer-focused environments
- Highly reliable, punctual, and committed to maintaining high work standards
- Effective time management and the ability to prioritise tasks
- Proven ability to work collaboratively as part of a team
- Close attention to detail, with strong organisational skills
- Strong customer service and interpersonal communication skills
Languages
Arabic
Proficient
C2
Timeline
Customer Assistant
Marks & Spencer
08.2023 - 01.2024
Salon Assistant
Joshua Altbach
10.2022 - 08.2023
A-Levels -
Harris Academy St John's Wood
2016 - 2023