Summary
Overview
Work History
Education
Skills
Software
Interests
Work Availability
Quote
Timeline
Intern
Zulanyumba Kumwenda

Zulanyumba Kumwenda

LPC Candidate
Nottingham

Summary

Results-driven sales assistant possessing BSc Economics and LLB Law degrees. Strengths in task prioritization and customer service, with strong analytical skills. Also experienced in providing administrative support, and researching, preparing and dealing with legal documents. Ready to leverage training and experience to take on new professional challenges.

Overview

5
5
years of professional experience
6
6
years of post-secondary education

Work History

Sales Assistant

CEX Ltd
Nottingham
07.2019 - Current
  • Second-hand goods chain specialising in technology, computing and gaming products
  • Day to day duties include:
  • Using consultative sales techniques to understand customer needs and recommend relevant products
  • Helping customers locate products and checking store system for stock at other sites
  • Remaining calm and poised in high-stress, dynamic environment
  • Establishing rapport with customers using active listening and interpersonal skills
  • Utilising dispute resolution skills to de-escalate tense situations and find resolution
  • Training new staff on customer service, money handling and organising strategies

Student Advisor

NLS Legal
Nottingham
10.2019 - 04.2021
  • Offers free legal advice and assistance to the local community on a range of legal issues
  • Duties included:
  • Assisting solicitor in advising cases and interviewing clients
  • Taking attendance notes, undertaking legal research, drafting legal documents
  • Updating client file and liaising with client
  • Undertaking legal research on intellectual property rights which helped supervisor in advising the client in follow up meeting
  • Studying and using firm´s precedents to draft clauses for client´s terms of service agreements

Admin Assistant

World Vision Malawi
Blantyre
03.2018 - 08.2018
  • Private humanitarian aid, development, and advocacy organisation
  • Developed hospitality and communication skills by welcoming and directing visitors, responding to emails
  • Learned telephone manner, answering telephone calls and donor queries
  • Performed routine clerical tasks by scanning, filing and copying documents
  • Arranged conference rooms and facilities to prepare for meetings


Education

Legal Practice Course - Legal Studies

Nottingham Trent University
Nottingham, GB
09.2021 - Current

Bachelor`s degree LLB - Law

Nottingham Trent University
Nottingham, GB
09.2018 - 07.2020

Bachelor of Science - Economics

Swansea University
Swansea, GB
09.2013 - 07.2016

Skills

Ability to build rapport quickly, as well as resolve conflicts, from working customer service rolesundefined

Software

Python

PHP

Excel

Interests

Coding

Strong interest in sports, particularly sports analytics

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The price one pays for pursuing any profession or calling is an intimate knowledge of its ugly side.
James Baldwin

Timeline

Legal Practice Course - Legal Studies

Nottingham Trent University
09.2021 - Current

Student Advisor

NLS Legal
10.2019 - 04.2021

Sales Assistant

CEX Ltd
07.2019 - Current

Bachelor`s degree LLB - Law

Nottingham Trent University
09.2018 - 07.2020

Admin Assistant

World Vision Malawi
03.2018 - 08.2018

Bachelor of Science - Economics

Swansea University
09.2013 - 07.2016

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Zulanyumba KumwendaLPC Candidate