Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Jay Parmar

Harrow,United Kingdom

Summary

Accomplished professional with a strong focus on leadership excellence and customer orientation. Demonstrates expertise in performance monitoring, quality control procedures, and performance analysis. Proficient in communication, time efficiency, and equipment maintenance oversight, ensuring health and safety compliance. Adept at setting production targets while maintaining cultural awareness and safety consciousness. Committed to enhancing customer service through effective communication skills.

Dedicated professional with proactive approach and strong leadership qualities. Proficient in team management and problem-solving, combined with excellent communication and organisational skills. Ready to drive operational success and enhance team performance.

Overview

4
4
years of professional experience
2
2
years of post-secondary education

Work history

Shift manager

Lidl
Harrow, United Kingdom
11.2024 - Current
  • Assisted employees in resolving workplace conflicts, improved overall team harmony.
  • Maintained cleanliness and hygiene standards across work area, ensured pleasant environment for customers and staff alike..
  • Ensured health and safety measures in line with company regulations.
  • Optimised shift schedules to improve operational efficiency.
  • Improved team morale through effective communication and feedback practices.

Night Shift Manager

Lidl
Shepherds Bush, Hammersmith and Fulham
05.2024 - 10.2024
  • Encouraged positive work culture through motivation and reward systems for exceptional performances.
  • Maintained communication channels with day staff, promoting seamless operations.
  • Trained new employees on company policies and procedures, guaranteeing standards were met.
  • Liaised with security personnel to ensure safety of staff and premises during night hours.

Customer assistant

Lidl
Shepherds Bush, Hammersmith and Fulham
11.2021 - 03.2024
  • Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
  • Operated till systems smoothly, streamlining check-out process for customers.
  • Communicated daily offers to customers, promoting in-store deals and discounts.
  • Maintained clean, organised workspace for efficient operation of checkout area.

Education

Master of Science - International Business with Advanced Research

University of Hertfordshire
Hatfield
09.2021 - 09.2023

Skills

  • Leadership excellence
  • Customer orientation
  • Performance monitoring
  • Quality control procedures
  • Performance analysis
  • Communication proficiency
  • Time efficiency
  • Equipment maintenance oversight
  • Safety consciousness
  • Communication skills
  • Customer Service
  • Health and Safety Compliance
  • Production target setting
  • Cultural awareness

Languages

English
Fluent
Hindi
Fluent
Gujarati
Native

Timeline

Shift manager

Lidl
11.2024 - Current

Night Shift Manager

Lidl
05.2024 - 10.2024

Customer assistant

Lidl
11.2021 - 03.2024

Master of Science - International Business with Advanced Research

University of Hertfordshire
09.2021 - 09.2023
Jay Parmar