Jay Douthwaite
Leeds,Cross Green
Summary
Highly skilled professional with expertise in communication excellence, public speaking, and team collaboration. Demonstrates strong work ethic and pressure management abilities, ensuring efficient time management and attention to detail. Proven leadership in reporting and management, training and development, customer service, and administrative duties. Adept at writing and email composition, committed to delivering exceptional results in all tasks undertaken. Always eager and ready to learn more!
Overview
4
4
years of professional experience
Work history
Assistant Manager
Boom Battle Bar
Leeds
03.2025 - Current
- Responsible for the bar and bar staff.
- Perform weekly admin duties including; stocks, reports, line checks, rota's, bar holidays and spec certifications.
- Opening and Closing procedures including cash up's and forecasting/sales checks.
- Regular deliveries, drinks orders for full venue hires and brunch services for example.
- Creating fun and creative staff incentives each month to drive and push sales. On multiple occasions succeeded and got the site GP above estate target.
- Brand collaborations with local and broader suppliers. For example, Monin and Au incentives and work relationships.
Bar Supervisor
Boom Battle Bar
Leeds
04.2024 - 03.2025
- Supported Bar Manager with back of house duties, for example I was responsible for pre-batching spec recipes for busy brunch services week in and week out.
- Conducted new staff training and refresher courses for those who might've needed it.
- Shift leader and mod on duty, performing opens and closes in the absence of a manager.
Bartender & Trainer
Boom Battle Bar
Leeds
09.2022 - 04.2024
- Travelled alongside or in the place of an absent Bar Operations Manager within the North region and performed NSO (New Site Opening).
- Played a role in the development of seasonal cocktail menu's - tasting and training sessions within head office on site.
- Further team leadership and first aid training acquired through this role.
- Gradually progressed from bartender and trainer to supervisor and was introduced to managerial duties.
Bartender
Roxy Lanes
Leeds
03.2022 - 09.2022
- Performed back of house duties - keg rotation, supermarket theory and cleanliness.
- Was allocated shift leader on many occasions.
- Upselling and pushing seasonal beverages.
- Maintained fast pace service on dispense stations.
Head bartender & Hostess
Cargo
Leeds
11.2021 - 07.2022
- Welcomed guests through engaging conversations, fostering a lively atmosphere. Was able to give solid drink recommendations.
- Managed cash and card payments accurately to ensure seamless transactions.
- Achieved full cocktail training at this establishment, to enhance beverage service quality.
- Maintained guest and staff well-being during high-pressure and late-night shifts.
Education
Certificate of Higher Education - Music Production
Gateshead Collage
Gateshead 05/2019 - 06/2021
Bachelor of Arts - Music Production
Leeds Beckett University
Leeds 09/2021 - 05/2024
Skills
- Communication excellence
- Public speaking
- Work ethic
- Pressure management
- Team collaboration
- Time management
- Leadership
- Attention to detail
- Reporting and management
- Training and development
- Customer service
- Administrative duties
- Writing and email composition
References
References available upon request.
Timeline
Assistant Manager
Boom Battle Bar
03.2025 - Current
Bar Supervisor
Boom Battle Bar
04.2024 - 03.2025
Bartender & Trainer
Boom Battle Bar
09.2022 - 04.2024
Bartender
Roxy Lanes
03.2022 - 09.2022
Head bartender & Hostess
Cargo
11.2021 - 07.2022
Certificate of Higher Education - Music Production
Gateshead Collage
05/2019 - 06/2021
Bachelor of Arts - Music Production
Leeds Beckett University
09/2021 - 05/2024