
Experienced in bar operations with a strong focus on customer engagement and social perceptiveness. Proficient in beer pouring, cocktail preparation, and draught systems, ensuring adherence to hygiene standards and licensing laws. Demonstrates composure under pressure and expertise in money handling, aiming to enhance customer satisfaction through exceptional service.
Assisted customers by serving alcoholic drinks, hot beverages, and limited food options.
Learned to create cocktails and mastered the technique of pouring pints.
Handled cash and card payments, including cashing up at the end of shifts.
Maintained cleanliness throughout shifts and ensured thorough cleaning during closing procedures.
Assisted customers in fulfilling their needs and achieving KPI targets.
Maintained cleanliness of shop floor and ensured displays met company standards.
Completed end-of-day cleaning during closing shifts.