Jaquelinne Adrián
Chessington,United Kingdom
Summary
I am a confident, hardworking, patient and organised individual with a background in Accounting and teaching experience in Venezuela. As a parent of a child with complex needs, I bring valuable lived experience and a strong understanding of the challenges families face when navigating education, health and social care systems.
I am passionate about supporting individuals and families to improve their quality of life, promoting independence, wellbeing, and positive outcomes. I have developed strong communication skills, empathy, and experience in behaviour support, enabling me to work in a person-centred and respectful way.
I am committed to building positive relationships, advocating for families, and working collaboratively with professionals to ensure individuals feel supported, valued, and able to thrive.
Overview
27
27
years of professional experience
Work history
LEARNING SUPPORT ASSISTANT
Dysart School
Surbiton, Kingston upon Thames
02.2024 - Current
- Follow instructions and guidance from class teacher to provide support for pupils, reinforcing their learning and ensuring their understanding.
- Follow the guidelines for individual support, care needs.
- Engage with pupils during lesson and break times, promoting their independence and communication.
- Develop positive activities for the pupils and establish constructive relationships with them.
- Encourage pupils to interact and work co-operatively with others and engage in all activities.
- Promote independence and employ strategies to encourage self-reliance and increased self-esteem.
- Contribute to the health and wellbeing of pupils.
- Make suggestions towards the development and assist in the implementation of Essential toolkits/Behaviour Support Plans and Personal Care and feeding programmes.
- Provide support for multilingual/bilingual pupils. • Follow written individual therapy programmes under the guidance of the therapists in the school. (Including but not exclusively Physio, SALT, OT and specialist feeding programmes).
- Make observations of pupils’ performance and provide regular feedback to the teacher to enable assessment of progress, including P levels and NC levels.
- Prepare teaching materials and operate communication devices.
- Be responsible for promoting and safeguarding the welfare of children, reporting any concerns to a senior member of staff.
BEHAVIOUR SUPPORT ASSISTANT
Epsom Primary and Nursery School
Epsom, Surrey
09.2022 - 04.2023
- Reporting concerns about pupil welfare/conduct to the relevant member of staff.
- Encourage good behaviour, ensuring an acceptable level is maintained at all times clean tables and help maintain a high standard of cleanliness and hygiene in dining area.
- Supervise and support pupils, throughout the lunch time period, in the classroom, lunch hall and playground, in their designated areas.
- Ensure the safety of pupils. Remain vigilant in assessing and minimising risk, supervising and maintaining calm behaviour and movement around the school.
- Establish good relationships with children, acting as a role model and being aware of and responding appropriately to individual needs.
- Promote the inclusion and acceptance of all children.
- Encourage children to interact with others and engage with the children appropriately.
- Engage with the children, model respect and kindness through appropriate, calm communication.
- Model appropriate play, facilitate and join in with children’s games and activities.
- Ensure that pupils follow the school rules and deal effectively with any incidents of poor behaviour.
- Help with clearing away and cleaning up after meal times.
CERTIFIED PUBLIC ACCOUNTANT
Self Employed
Venezuela, Venezuela
09.2010 - 01.2011
- Preparation of personal financial statements and income certifications.
INSTRUCTOR
INCES
Venezuela, Venezuela
03.2007 - 11.2008
- Monitored participant workflow and behaviours.
- Administered performance reviews to evaluate each participant’s progress.
- Clearly communicated objectives for all lessons, units and projects to all participants.
- Prepared daily lesson plans for activities.
- Identified signs of emotional or developmental problems in students.
- Provided one-on-one attention to students, while maintaining overall focus on the entire group.
- Administered and graded tests and assignments to evaluate students' progress.
- Prepared instruction materials including copying, grading work and setting up work areas.
ACCOUNTING ASSISTANT
Accounting Office, Lcda. Belkys Padilla
Venezuela, Venezuela
01.2003 - 04.2005
- Generated financial statements and facilitated account closing procedures each month.
- Working sales and purchase ledgers.
- Calculating and checking to make sure payments, amounts and records are correct.
- Controlling credit and chasing debt.
- Receiving and processing all invoices, expense forms and requests for payment.
- Prepare monthly balance sheet schedules.
INTERNSHIP
Padra, Asesoría Integral
Venezuela, Venezuela
04.2004 - 09.2004
- Describe and examine the administrative and accounting procedures carried out for the recovery of accounts receivable, supervised invoice on credit, analysing the effectiveness thereof.
SALES ASSISTANT
Zara
Venezuela, Venezuela
03.2002 - 10.2002
- Be aware of what happens day to day in the store.
- Maintain responsibility for one or several sections of the store as instructed by my Manager keeping a basic image of the area (folding and displaying).
- Process sales, exchanges and refunds efficiently, accurately and quickly in all payment methods.
- Ensure that the Cash desk areas are replenished and kept tidy throughout the day.
- Ensure that customers are acknowledged and receive a quality service either face to face or over the telephone.
- Maintain excellent standards in the stockroom by organizing and arranging the stockroom.
ADMINISTRATIVE ASSISTANT
Constructora Eliana, C.A. “CONSELCA”
Venezuela, Venezuela
01.2001 - 12.2001
- Coordinated dealer visitations, company special events.
- Managed company contacts and Public Relations.
- Created expense reports, budgets and filing systems.
- Prepare agendas and decks for all executive-level meetings.
- Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
- Organised forms, made photocopies, filed records and prepared correspondence and reports.
- Added new material to file records and created new records.
- Reviewed and updated client correspondence files and scheduling database.
- Assisted with reception duties, file organisation, and research and development.
MEDICAL SECRETARY
Dr. Aquiles Adrián
Venezuela, Venezuela
01.1999 - 12.2000
- Obtained information about client's medical history, drug history, complaints and allergies.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Professionally and courteously verified appointment times with patients.
- Maintained strict patient and doctor confidentiality.
- Managed bills.
- Prepared billing correspondence and maintained database to organised billing information.
- Transcribed medical reports accurately, reducing errors in documentation.
- Helped maintain cleanliness within consultation rooms, promoting a healthy environment.
Education
Certificate of Higher Education - Public Accountant
UNIVERSIDAD DE ORIENTE
Venezuela /2000 - /2005
Skills
- Nonverbal communication
- Classroom equipment operation
- Sensitivity towards special needs
- Special educational needs experience
- Positive reinforcement usage
- First Aid certification
- Self-motivated professional
- Managing classroom for diverse populations
- Strong collaborator
- Organised
- Honest, Positive and optimistic employer
- Teaching/tutoring
- Planning/coordinating
- Adaptable learner
- Bilingual Spanish/English
- Document management
Timeline
LEARNING SUPPORT ASSISTANT
Dysart School
02.2024 - Current
BEHAVIOUR SUPPORT ASSISTANT
Epsom Primary and Nursery School
09.2022 - 04.2023
CERTIFIED PUBLIC ACCOUNTANT
Self Employed
09.2010 - 01.2011
INSTRUCTOR
INCES
03.2007 - 11.2008
INTERNSHIP
Padra, Asesoría Integral
04.2004 - 09.2004
ACCOUNTING ASSISTANT
Accounting Office, Lcda. Belkys Padilla
01.2003 - 04.2005
SALES ASSISTANT
Zara
03.2002 - 10.2002
ADMINISTRATIVE ASSISTANT
Constructora Eliana, C.A. “CONSELCA”
01.2001 - 12.2001
MEDICAL SECRETARY
Dr. Aquiles Adrián
01.1999 - 12.2000
Certificate of Higher Education - Public Accountant
UNIVERSIDAD DE ORIENTE
/2000 - /2005