Sarah Midgley
Tidworth,Hampshire
Overview
29
29
years of professional experience
7
7
years of post-secondary education
Work history
Learning support assistant
Shipton Bellinger Primary School
Tidworth, Hampshire
2021.09 - Current
- Prepared classroom resources to facilitate smooth lesson delivery.
- Accompanied school trips, ensuring safety and enjoyment for all pupils involved.
- Adapted teaching approach according to students' unique needs, achieving better comprehension and engagement. Providing 1:1 support and guidence.
- Facilitated group activities to enhance interactive learning experience.
- Encouraged independent learning habits amongst pupils through consistent mentoring.
- Provided behavioural management strategies to maintain disciplined atmosphere.
- Offered calm and focused conflict-resolution, defusing problematic behaviour with compassion and emotional intelligence.
- Worked with students on academic and social challenges. modelling empathy and perseverance.
- Worked with lead teacher to diversify instruction for varied needs and learning modalities.
- Prepared classroom activities and materials to maintain orderly schedule and complete learning objectives.
- Delivered lessons in small group sessions to help students comprehended core concepts.
- Maintained meticulous student records, enforcing compliance with data security and reporting requirements.
Lunchtime assistant
Shipton Bellinger Primary School
Tidworth, Hampshire
2018.10 - 2025.07
- Handled food service tasks, improving lunch period flow.
- Supervised children on the playground after lunch, promoting active play.
- Participated in staff meetings to improve overall service delivery.
- Helped maintain order during busy periods, resulting in a calm atmosphere.
Waitress
Pizza Express
Basingstoke, Hampshire
2014.07 - 2018.05
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Maintained clean and organised dining area for customer comfort.
- Improved customer satisfaction by providing efficient and friendly service.
Home Care Assistant
Basingstoke Home Care
Basingstoke, Hampshire
2013.09 - 2013.11
- Collaborated efficiently with other healthcare professionals to ensure comprehensive care plan.
- Maintained clean surroundings, promoting a healthy living space for elderly clients.
- Handled emergency situations calmly, reducing risks associated with elderly falls or sudden illnesses.
- Assisted senior clients with daily routines for improved quality of life.
- Administered prescribed medication to patients, ensuring their health and well-being.
Customer service advisor
Scottish and Southern Energy
Basingstoke, Hampshire
1997.10 - 2013.06
- Handled difficult situations calmly, building trust with aggrieved customers.
- Strengthened client relationships by using clear communication and practical problem-solving skills.
- Built rapport with clients through empathetic handling of concerns.
- Delivered excellent service consistently to improve brand loyalty.
- Streamlined email replies to improve turnaround time significantly.
- Coordinated with other teams to resolve multi-faceted client problems swiftly.
- Logged customer complaints accurately to speed up corrective actions effectively.
- Recorded and processed customer data accurately for reliable handling.
- Attended staff meetings to discuss new developments.
- Phoned business customers to collect debt, processed payments, and set up direct debits. Obtained meter readings and rebilled customers and organised meter reading appointments.
Education
NVQ Level 2 and 3 - Administration ad office technology
BCOT College of Technology
Basingstoke, Hampshire 1997.09 - 1999.07
Business Studies GNVQ - Business Studies
Alton College
Alton, Hampshire 1996.09 - 1997.07
GCSEs -
Perins Community School
New Alresford, Hampshire 1991.09 - 1996.06
Skills
- Phonics teaching knowledge
- Dyslexia strategies understanding
- Data entry and reporting
- Encouraging attitude
- Constructive feedback
- Sensitivity towards special needs
- Child protection understanding
- Nonverbal communication
- Safeguarding protocols adherence
Personal Profile
An enthusiastic, self motivated individual who relishes a challenge and works well under pressure. This individual also knows the value of team work and is able to motivate others and create enthusiasm wherever she goes. Being able to adapt to change and embracing new ideas and work practices are also characteristics of this person.
Affiliations
- I enjoy spending time with my family, walking our dog in the countryside. I also enjoy paddleboarding with my children. I feel a great sense of calm being beside a river.
Timeline
Learning support assistant
Shipton Bellinger Primary School
2021.09 - Current
Lunchtime assistant
Shipton Bellinger Primary School
2018.10 - 2025.07
Waitress
Pizza Express
2014.07 - 2018.05
Home Care Assistant
Basingstoke Home Care
2013.09 - 2013.11
Customer service advisor
Scottish and Southern Energy
1997.10 - 2013.06
NVQ Level 2 and 3 - Administration ad office technology
BCOT College of Technology
1997.09 - 1999.07
Business Studies GNVQ - Business Studies
Alton College
1996.09 - 1997.07
GCSEs -
Perins Community School
1991.09 - 1996.06