Jane Wood

Acting as the first point of contact for all visitors and parents.

Undertaking reception duties, answering phone calls and emails to the office.

Delivered important messages to appropriate staff members promptly.

Maintaining manual and computerised records, filing as required.

Producing lists/information and data when required.

Managed and operated the school's information and communication technology programmes effectively.

Assisting with pupil first aid and liaising with parents and staff accordingly.

Picked online orders and verified customer orders during loading for online shoppers.

Worked extended hours during holiday periods, ensuring adequate staff coverage at all times.

Oversaw departures and arrivals, ensuring staff performed duties correctly and received necessary support during shifts.

Supervising the check-in area of departures ensuring flights opened and closed on time according to the specific airline policy.

Making sure agents in correct areas to either check passengers in or board passengers onto aircraft.

Dealing with any problems that arise relating to travel and documentation.

Working in the computer/IT department creating flights for check-in to use according to the specific airline policy.

Ensuring all details of the aircraft were correct in the computer system for all departments to use.

Dealing with any IT issues, computer breakdowns or errors within the system.

Checking passenger tickets and documentation for flights.

Processing passengers onto the flights and checking baggage in.

Greeting customers at front of shop.

Taking printing orders face to face and over the phone.

Taking payments

Dealing with delayed flights and passenger welfare ensuring they are looked after.

Logging aircraft departure and arrival times to pass to Head Office.

Taking reservation bookings over the phone from the general public and travel organisations for flights over Europe.