Summary
Work History
Education
Skills
Timeline
Generic

James Farrell

London

Summary

Customer-focused Retail Sales Assistant with strong communication, linguistic, and teamwork skills. Experienced in customer service, merchandising, and maintaining a well-organised retail environment. Skilled in assisting customers, handling transactions, and ensuring efficient stock management.

Work History

Volunteer Sales Assistant

Oxfam
01.2020
  • Assisted customers, managed stock, and handled transactions
  • Organised displays and maintained store cleanliness
  • Processed donations, sorted inventory, and ensured quality control of merchandise
  • Provided support with promotional events and community engagement initiatives

Retail Assistant

Corr's Farmshop
01.2019 - Current
  • Managed daily shop operations and ensured a well-presented store
  • Delivered customer service, addressing inquiries, and offering recommendations
  • Replenished stock and tracked inventory to maintain product availability
  • Conducted regular stock takes and assisted with ordering new stock

Customer Service / Office Assistant

Impack Design
01.2018 - Current
  • Managed data entry and maintained accurate customer/product records
  • Communicated with clients via email, providing product information
  • Assisted with general office duties and errands, ensuring smooth operations
  • Delivered excellent customer service with professionalism and reliability

Shop Assistant

Spar
01.2015 - Current
  • Stocked shelves, assisted customers, and ensured smooth operations
  • Handled cash transactions and operated the point-of-sale system efficiently
  • Maintained store presentation and ensured products were organised and labeled
  • Assisted in stock inventory and restocking to prevent shortages

Education

MA - Media & Communications

Goldsmiths University of London
2025

BSc (Hons) - Multimedia

Dublin City University
2022

Leaving Certificate (Hons) -

Castleknock Community College
2016

Skills

  • Cash Handling
  • Customer Service
  • Media & Communications
  • Merchandising & Stock Control
  • Teamwork & Adaptability
  • Microsoft Office 365

Timeline

Volunteer Sales Assistant

Oxfam
01.2020

Retail Assistant

Corr's Farmshop
01.2019 - Current

Customer Service / Office Assistant

Impack Design
01.2018 - Current

Shop Assistant

Spar
01.2015 - Current

Leaving Certificate (Hons) -

Castleknock Community College

MA - Media & Communications

Goldsmiths University of London

BSc (Hons) - Multimedia

Dublin City University
James Farrell