James Butler
Brackley,Nothants
Summary
Results-focused individual prioritising customer satisfaction. Excellent sales ability and communication skills. Proactive, opportunistic worker, driven to continuously exceed sales targets. Dynamic sales team member with extensive experience in customer service. Highly organised professional establishes relationships with customers. Stays calm under pressure. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. People-orientated Team Leader successful in delivering revenue and strategic initiatives. Aligns workplace culture with organisation mission and values. Looking for new role where hard work and dedication will be highly valued.
Overview
20
20
years of professional experience
7
7
years of post-secondary education
Work history
Senior Sales Negotiator
Alexander and Co
Brackley, Northamptonshire
2016.04 - Current
- Cultivated and nurtured robust relationships with vendors and prospective clients during the sales process.
- Consistently met or exceeded the goals and targets established by the head office.
- Collaborated closely with the manager to inspire and energise the team, organising social events and participating in local charitable initiatives.
- Assisted the marketing team by contributing to photo and video projects, coordinating office activities, and participating in local fairs.
- Effectively communicated with solicitors, lenders, brokers, sales progressors, and surveyors to achieve target outcomes.
- Continuously provided innovative suggestions to enhance workplace satisfaction.
Community Learning Facilitator
Macintyre No Limits
Oxford, Oxfordshire
2010.04 - 2016.04
- Contributed to organising extra-curricular activities to promote social development of learners.
- Delivered speech and language interventions to assist students with speaking challenges.
- Worked with individual students, providing personalised educational, behavioural and emotional support.
- Used assessment results to inform future planning, teaching and curricular development.
Area Sales Representative
Intec Business College
South England
2005.03 - 2010.04
- Generated company growth through market expansion and sales.
- Retained existing customers and substantially grew customer base, product line and sales volume.
- Increased year-on-year sales, implementing strategic business growth and retention initiatives.
- Presentations to large organisations across the South of England including Sky TV, Conneely Group and AGA.
- Consistently surpassed monthly targets, earning recognition as a top-performing sales manager and enjoying the associated rewards.
Sales Advisor
Encase Ltd
Banbury, Oxfordshire
2004.01 - 2005.03
- Provided high levels of in-store service, promptly resolving complaints to maintain customer satisfaction.
- Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
- Established customer purchasing needs, offering personalised guidance with product and accessory selection.
- Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
- Designing packaging for new clients and working with the designers to achieve goals.
Education
MNAEA - Sales of residential property
NAEA
Milton Keynes 2019.04 - 2023.03
Microsoft Clait - Word, Excel, PowerPoint, Access
Colchester College
Essex 2008.03 - 2008.08
C1 and C2 - Assessor Award
Protocol Skills
Oxford 2010.05 - 2011.02
NVQ Level 3 - Business Study, Customer Service, Team Leader, Key Skills
Intec Business College
Rugby 2015.06 - 2017.05
Timeline
MNAEA - Sales of residential property
NAEA
2019.04 - 2023.03
Senior Sales Negotiator
Alexander and Co
2016.04 - Current
NVQ Level 3 - Business Study, Customer Service, Team Leader, Key Skills
Intec Business College
2015.06 - 2017.05
C1 and C2 - Assessor Award
Protocol Skills
2010.05 - 2011.02
Community Learning Facilitator
Macintyre No Limits
2010.04 - 2016.04
Microsoft Clait - Word, Excel, PowerPoint, Access
Colchester College
2008.03 - 2008.08
Area Sales Representative
Intec Business College
2005.03 - 2010.04
Sales Advisor
Encase Ltd
2004.01 - 2005.03