Summary
Overview
Work history
Education
Skills
Personal Information
Languages
References
Timeline
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Jamaal Arif

Leicester

Summary

A highly skilled professional with expertise in communication, both written and verbal, and a strong foundation in legal research and analysis. Demonstrating exceptional analytical thinking, problem-solving abilities, and commercial awareness skills. Proficient in drafting complex legal documents and skilled in oral advocacy, with a keen attention to detail and adaptability to dynamic business environments. Committed to effective teamwork and collaboration, as evidenced by experience in university projects, retail management, and charity work. Proven ability to manage time and resources to achieve organisational goals, with a clear ambition to qualify as a commercial property solicitor and progress in the field of corporate and commercial law.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work history

Customer service assistant

Fraser Group (USC)
08.2022 - 07.2025
  • Providing Guidance: Engaging and Assisting customers with warmth, identifying their needs through active listening and offering tailored recommendations – a skill directly transferable to client consultation in law.
  • Conflict Resolution: Listen attentively to the customer’s concerns and Taking notes on important information such as dates, names, specific incidents and investigate and resolve customer complaints or problems promptly and effectively.
  • Recognition for Performance: Received awards or recognition for exceptional customer service from management or customers.
  • Increased Sales targets: Contributed to upselling that resulted in higher sales for the store.
  • Collaboration: Contributed to a collaborative team environment, consistently working towards high standards on store presentation and customer satisfaction, reinforcing my attention to detail and teamwork abilities.

Duty Manager

The co-operative
09.2019 - 07.2024
  • Loss prevention: Dealing with cash control & Security procedures so that colleague & customer safety is protected, and stock losses are minimised.
  • Honed communication and interpersonal skills: Documenting legal compliance documents and sending important emails to head office and ensuring that we are aligned on legal matters.
  • Providing Guidance: Assisting customers in selecting products or services that meet their needs. Implemented follow-up strategies to ensure ongoing customer satisfaction, addressing any further questions or concerns and reinforcing positive relationships.

Assistant youth worker

BPAL
09.2018 - 09.2019
  • Helping to build an effective IT system: Created and executed a comprehensive social media page to increase visibility and engagement within the community, attracting new members and promoting club events.
  • Community Outreach: Assisting members of the community and engaged in outreach initiatives to connect with underrepresented groups, promoting and encouraging diverse participation in programs and events.
  • Mentoring and Support: Provided mentorship and guidance to youth and community members by, helping them navigate personal challenges and encouraging positive social interactions.
  • Documentation and Reporting: Maintained accurate records of attendance, participant feedback, and session outcomes, contributing to program assessments and future planning.

Education

LLB - LAW (Hons)

De Montfort university
Leicester
10.2022 - 08.2025

Skills

  • Communication, written and verbal
  • Commercial awareness
  • Analytical Thinking
  • Time management
  • Legal Research and analysis
  • Document drafting
  • Problem-Solving
  • Team Collaboration
  • Attention to Detail
  • Adaptability
  • Oral advocacy

Personal Information

Hobbies: Legal research and reading to deepen understanding of legal principles., Regularly playing tennis, football, and going to the gym., Socializing with friends by traveling to different cities and countries., Volunteering for local community and charities.

Languages

English
Fluent
Urdu
Fluent
Punjabi
Fluent

References

References available upon request.

Timeline

LLB - LAW (Hons)

De Montfort university
10.2022 - 08.2025

Customer service assistant

Fraser Group (USC)
08.2022 - 07.2025

Duty Manager

The co-operative
09.2019 - 07.2024

Assistant youth worker

BPAL
09.2018 - 09.2019

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Jamaal Arif