NICOLE FEARON
Maryport,Cumbria
Summary
Motivated and customer-focused professional with experience as a Customer Service Assistant at Greggs. Skilled in delivering exceptional service, maintaining high standards of hygiene, and creating positive customer experiences. Adept at working in fast-paced environments, managing multiple tasks efficiently, and building strong relationships with customers and colleagues. Passionate about providing quality service and committed to continuous personal and professional development.
Overview
2
2
years of professional experience
Work history
Customer Service Assistant
Greggs
Cockermouth
03.2024 - 11.2025
- Provide excellent customer service by greeting customers, taking orders, and ensuring a positive experience.
- Operate tills and handle cash/card transactions accurately and efficiently.
- Prepare and serve food and beverages in line with company standards and hygiene regulations.
- Maintain cleanliness and safety across the shop floor, counters, and seating areas.
- Restock shelves and display products to ensure availability and visual appeal.
- Work collaboratively with team members to meet targets and deliver a smooth service during busy periods.
Education
GCSE - Art and Design, English Language, English Literature, Maths, Combined Science
Netherhall School
Maryport, Cumbria 09/2017 - 06/2022
Skills
- Customer Service Excellence- Skilled in delivering friendly, professional service and building positive customer relationship
- Communication Skills- Confident in verbal and written communication, ensuring clear information and great customer experiences
- Time Management & Multitasking- Ability to manage multiple tasks efficiently in fast-paced environments
- Attention to Detail- Ensuring accuracy in transactions and product presentation
- Teamwork & Collaboration- Experience in working effectively within a team to achieve targets and maintain smooth operations
- Health, Safety & Hygiene Compliance- Knowledge of hygiene standards in food service
References
Available on request.
Affiliations
- Travelling
- Crafts
- Sightseeing
Timeline
Customer Service Assistant
Greggs
03.2024 - 11.2025
GCSE - Art and Design, English Language, English Literature, Maths, Combined Science
Netherhall School
09/2017 - 06/2022