Jake Litherland
Sheffield,East Riding of Yorkshire
Summary
Dynamic hospitality professional with expertise in bartending techniques, sales, and multitasking efficiency. Demonstrates mastery in till operation, adherence to cleanliness standards, and familiarity with alcohol laws. Skilled in money handling and time management, complemented by a strong commitment to professional etiquette and the ethos of hospitality. Driven to deliver exceptional service while maintaining high energy levels and fostering customer satisfaction.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work history
Barman
Staindrop lodge
Sheffield, Yorkshire
2012.09 - 2018.12
- Built rapport with regulars to encourage repeat business.
- Resolved customer complaints promptly, maintaining positive venue reputation.
- Promoted specials and events to increase patronage.
- Checked IDs as required by law, maintaining legal compliance at all times.
- Handled cash transactions, ensuring accurate accounting at end of shift.
- Managed stock levels to keep supply in line with demand.
- Welcomed guests with friendly conversation and fun atmosphere.
- Collaborated with team members for smooth shift operations.
- Demonstrated knowledge of cocktail recipes to impress customers.
- Performed opening and closing duties daily, ensuring readiness for trade.
- Maintained cleanliness of bar area for an inviting atmosphere.
- Boosted sales with effective upselling techniques.
Education
NVQ Level 3 - Personal trainer
Origym
Leeds 2020.01 - 2022.07
A-Levels - Mathematics, Psychology, Further Mathematics
Penistone Grammar Sixth form
Barnsley 2012.09 - 2014.05
GCSEs -
Stocksbridge high school
Sheffield 2007.09 - 2012.05
Skills
- Till operation mastery
- Cleanliness standards adherence
- High energy levels
- Alcohol laws familiarity
- Professional etiquette
- Bartending techniques
- Money handling
- Hospitality ethos
- Time efficiency
- Multitasking efficiency
- Sales expertise
Affiliations
- General Health and Wellbeing
- Reading
- Travelling
Timeline
NVQ Level 3 - Personal trainer
Origym
2020.01 - 2022.07
Barman
Staindrop lodge
2012.09 - 2018.12
A-Levels - Mathematics, Psychology, Further Mathematics
Penistone Grammar Sixth form
2012.09 - 2014.05
GCSEs -
Stocksbridge high school
2007.09 - 2012.05