Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jake Hughes

Broxbourne,Hertfordshire

Summary

i take on challenging roles harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Hard-working with strong organisational skills. Achieve goals through exceptional planning and prioritisation.

Overview

3
3
years of professional experience
40
40
years of post-secondary education

Work history

Assistant manager

Costa Coffee
Broxbourne, Hertfordshire
2022.06 - Current
  • Streamlined store operations with efficient scheduling.
  • Monitored sales performance regularly adjusting strategies as required.
  • Provided excellent customer service leading to repeat business and customer loyalty.
  • Provided support to manager during audits, ensuring accurate reports.
  • Managed cash registers accurately reducing discrepancies at end of day reconciliation.
  • Organised financial and operational data to help with yearly budgeting and planning.
  • Implemented promotional strategies for increased footfall during holiday seasons.
  • Controlled resources by department or project and tracked use in softwares
  • Handled customer complaints effectively, restoring trust in our brand.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.

Education

Bachelor of Science - Quantity Surveying

University of Reading
Reading
2022.09 - 2024.08

BTEC National extended Diploma - IT, Security and Networking

Harlow College
Harlow
2020.09 - 2022.06

GCSEs - Science (physics,biology,chemistry)

The Broxbourne school
Broxbourne, Hertfordshire
2015.09 - 2020.06

GCSEs - Maths

The Broxbourne School
Broxbourne, Hertfordshire
2015.09 - 2020.06

GCSEs - English

The Broxbourne school
Broxbourne, Hertfordshire
2015.09 - 2020.06

GCSEs - Business studies

The Broxbourne School
Broxbourne, Hertfordshire
2015.09 - 2020.09

GCSEs - Religious studies

The Broxbourne School
Broxbourne, Hertfordshire
2015.09 - 2020.06

GCSEs - History

The Broxbourne School
Broxbourne, Hertfordshire
2015.09 - 2020.06

GCSEs - French

The Broxbourne School
Broxbourne, Hertfordshire
2015.09 - 2020.06

GCSEs - Turkish

The Broxbourne School
Broxbourne, Hertfordshire
2015.09 - 2018.06

Skills

  • Communication excellence
  • Advanced excel proficiency
  • Risk management knowledge
  • Information seeking
  • Machine learning knowledge
  • Strategic thinking capabilities
  • Proactive attitude
  • Resilience and adaptability
  • IT proficent
  • Public speaking
  • Leadership
  • Professionalism under pressure
  • Bilingual proficiency
  • Technical and legal knowledge

Timeline

Bachelor of Science - Quantity Surveying

University of Reading
2022.09 - 2024.08

Assistant manager

Costa Coffee
2022.06 - Current

BTEC National extended Diploma - IT, Security and Networking

Harlow College
2020.09 - 2022.06

GCSEs - Science (physics,biology,chemistry)

The Broxbourne school
2015.09 - 2020.06

GCSEs - Maths

The Broxbourne School
2015.09 - 2020.06

GCSEs - English

The Broxbourne school
2015.09 - 2020.06

GCSEs - Business studies

The Broxbourne School
2015.09 - 2020.09

GCSEs - Religious studies

The Broxbourne School
2015.09 - 2020.06

GCSEs - History

The Broxbourne School
2015.09 - 2020.06

GCSEs - French

The Broxbourne School
2015.09 - 2020.06

GCSEs - Turkish

The Broxbourne School
2015.09 - 2018.06
Jake Hughes