Jaidon Bentley
Northampton,Northamptonshire
Summary
Seasoned in shift management with focus on streamlining operations and fostering team collaboration. Capable of achieving smooth-running shifts and enhancing productivity through keen operations oversight and team leadership skills. Skilled in problem-solving, time management, and staff training that promotes positive working environment. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work history
Shift Manager
Pizza Hut Restaurants
Northampton, Northamptonshire
02.2022 - Current
- Managed inventory control, reduced wastage.
- Oversaw cash management processes, ensured accuracy at end of each shift.
- Enforced compliance with food hygiene regulations, upheld high quality standards..
- Improved team morale through effective communication and feedback practices.
- Streamlined operations by implementing efficient work procedures.
- Resolved customer complaints promptly to maintain high service standards.
- Maintained cleanliness and hygiene standards across the work area, ensured a pleasant environment for customers and staff alike..
- Delivered excellent customer service by overseeing staff training programmes.
Sous Chef
Chiquitos
Northampton, Northamptonshire
11.2021 - 01.2022
- Assisted head chef in menu development, resulting in innovative dining experiences.
- Managed inventory efficiently, minimising waste and optimising resource use.
- Ensured proper storage of raw materials adhering to health standards.
- Provided feedback on dishes' taste and visual appeal before service offering an optimal culinary experience.
Fry Cook
Silver Sea Fish'n'Chips
Northampton, Northamptonshire
07.2019 - 11.2021
- Sustained high food quality with regular equipment cleaning and maintenance.
- Accommodated dietary requirements for customers' satisfaction.
- Handled food deliveries, checking quality and freshness upon receipt.
- Tailored favourite recipes for diet-conscious customers' needs.
- Assisted in budgeting for kitchen supplies, helping reduce operational costs.
- Executed food orders in a timely manner to meet customer expectations.
- Remained calm under pressure, ensuring better performance during peak hours.
- Maintained knowledge of menu items, leading to accurate order taking.
Paper Boy
Malvern Grove Post Office
Northampton, Northamptonshire
12.2017 - 06.2019
- Navigated multiple streets effectively for quick and efficient delivery times.
- Assisted with sorting of papers at depot prior to commencing daily deliveries.
- Built positive relationships with customers through friendly, reliable service.
- Improved customer retention through consistent high-quality service.
Education
NVQ Level 3 - Hospitality Supervisor
Pizza Hut UK
Northampton 02.2022 - 07.2023
Higher National Diploma - Performing Arts
Northampton College
Northampton 09.2019 - 06.2021
GCSEs - Mathematics
The Duston School
Northampton 09.2017 - 05.2019
GCSEs - English Literature
The Duston School
Northampton 09.2017 - 05.2019
Skills
- Leadership excellence
- Adaptable leadership
- Customer orientation
- Integrity and ethics
- Technical proficiency
- Order processing
- Crisis handling
- Performance analysis
- Employee development
- Performance monitoring
Accomplishments
National Citizen Service - Change for Better Award. Helping others to express themselves and assisting in times of need.
RSL- QCF Guitar Grade 7
Languages
English
Native
Japanese
Intermediate
References
References available upon request.
Timeline
Shift Manager
Pizza Hut Restaurants
02.2022 - Current
NVQ Level 3 - Hospitality Supervisor
Pizza Hut UK
02.2022 - 07.2023
Sous Chef
Chiquitos
11.2021 - 01.2022
Higher National Diploma - Performing Arts
Northampton College
09.2019 - 06.2021
Fry Cook
Silver Sea Fish'n'Chips
07.2019 - 11.2021
Paper Boy
Malvern Grove Post Office
12.2017 - 06.2019
GCSEs - Mathematics
The Duston School
09.2017 - 05.2019
GCSEs - English Literature
The Duston School
09.2017 - 05.2019