Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Jacob Ditchburn

Snaith,East Ridi

Summary

Supportive Shift Manager excelling in team leadership and operational efficiency. Enhanced staff productivity and morale, leading to improved shift performance. Committed to fostering positive work environment and driving continuous improvements.

Overview

4
4
years of professional experience
7
7
years of post-secondary education

Work history

Shift manager

McDonald's
Goole, East Riding of Yorkshire
05.2024 - Current
  • Responsible for monitoring, training and development of new employees on shift.
  • Run busy shifts whilst staying composed and keeping all operations running smoothly.
  • Assisted with labour management costs.
  • Lead each shift by delegating duties, assigning tasks and following up with all crew members.
  • Following sales patterns to find opportunities for crew breaks effectively.
  • Maintain a positive work environment for employees and guests.
  • Prepare food when necessary.


Area leader

McDonald's
Goole, East Riding of Yorkshire
10.2023 - 04.2024
  • Monitored and recorded fridge and freezer temperatures to safely preserve stock.
  • Delegated tasks to crew members to help get multiple tasks done efficiently.
  • Controlled food levels in order to reduce food waste and increase customer satisfaction.
  • Overlooked crew to help them progress in different stations.

Crew trainer

McDonald's
Goole, East Riding of Yorkshire
04.2023 - 10.2023
  • Reinforced hygiene and food safety procedures.
  • Maintained current knowledge of company standards and up-to-date food safety regulations.
  • Supported teams to achieve shift targets such as service times or waste minimisation.
  • Maintained health and safety regulations with regular training updates to the crew.

Crew member

McDonald's
Goole, East Riding of Yorkshire
07.2021 - 04.2023
  • Prepared gold standard food for customers quickly and accurately.
  • Maintain restaurant cleanliness all throughout the day.
  • Provided friendly hospitality for customers whilst presenting food.
  • Fully flexible for all stations in the restaurant to help wherever necessary.
  • Helped to hit targets and get food to the customers quickly.

Education

A-Levels -

New College Pontefract
Pontefract
09.2021 - 09.2023

GCSEs -

The Snaith School
Snaith, East Riding of Yorkshire
09.2016 - 09.2021

Skills

Communication

Teamwork

Determination

Interpersonal skills

Problem solving

Proactive

Affiliations

  • Gym
  • Sunday League Football ages 14-16
  • Learning and Researching

References

References available upon request.

Timeline

Shift manager

McDonald's
05.2024 - Current

Area leader

McDonald's
10.2023 - 04.2024

Crew trainer

McDonald's
04.2023 - 10.2023

A-Levels -

New College Pontefract
09.2021 - 09.2023

Crew member

McDonald's
07.2021 - 04.2023

GCSEs -

The Snaith School
09.2016 - 09.2021

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Jacob Ditchburn