Lavinia Andreea Bita
midsomer,somerset
Summary
Results-driven professional with a strong foundation in communication skills, decision making, and positive attitude. Demonstrates exceptional health and safety compliance, effective communication, and active listening. Known for attention to detail, performance monitoring, and customer orientation. Adept at critical-thinking and stress tolerance with a high level of emotional intelligence. Committed to achieving excellence through a results-driven approach while maintaining a focus on continuous improvement and career growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift manager
Sandy Lane Ventures (Domino's Pizza)
Midsomer Norton, Bath and North East Somerset
02.2021 - Current
- Resolved customer complaints promptly to maintain high service standards.
- Oversaw cash management processes, ensured accuracy at end of each shift.
- Trained staff on product knowledge, resulted in better customer interactions..
- Maintained cleanliness and hygiene standards across the work area, ensured a pleasant environment for customers and staff alike..
Food process worker
Gap Personnel
Shepton Mallet, Somerset
09.2020 - 01.2021
- Picked and packed food deliveries per shift with maximum accuracy.
- Packed and labelled finished goods before delivery.
- Maintained excellent levels of cleanliness in working areas, continually adhering to strict health and safety regulations.
- Maintained clean, organised workspaces to facilitate efficient workflow.
- Achieved production targets and maximised efficiency.
- Inspected finished products for quality and adherence to specifications.
- Facilitated optimal temperature for food processing.
Pastry assistant
Patiseria Sucpi SRL
Craiova, Dolj
02.2016 - 06.2018
- Assisted head pastry chef to create unique dessert menus for special events.
- Enhanced customer satisfaction by providing high-quality baked goods.
- Facilitated smooth kitchen operation by maintaining organised workspace.
- Prepared a variety of pastries for daily service, ensuring freshness and quality.
- Followed recipes meticulously, ensuring consistency in taste and texture of products.
- Maintained cleanliness of the bakery area in accordance with hygiene regulations.
- Showcased attention to detail whilst preparing allergy-specific orders.
Education
A-Levels - Postal activities
Constantin Brancusi College
Craiova, Romania 09.2011 - 07.2015
Certificate of Higher Education - Construction Management
Global Banking School
City of London 06.2024 -
Skills
- Communication skills
- Decision making
- Positive attitude
- Health and Safety Compliance
- Effective communication
- Active listening
- Attention to Detail
- Communication
- Performance monitoring
- Customer orientation
- Results-driven
- Emotional intelligence
- Critical-thinking
- Stress tolerance
Affiliations
- listen to music
- travel to new places
- explore new cultures
Accomplishments
W2MSG - Level 1
Basic Management Course - Level 2
Certification
W2MSG - Level 1
Basic Management Course - Level 2
Languages
English
Intermediate
Romanian
Advanced (C1)
Timeline
Certificate of Higher Education - Construction Management
Global Banking School
06.2024 -
Shift manager
Sandy Lane Ventures (Domino's Pizza)
02.2021 - Current
Food process worker
Gap Personnel
09.2020 - 01.2021
Pastry assistant
Patiseria Sucpi SRL
02.2016 - 06.2018
A-Levels - Postal activities
Constantin Brancusi College
09.2011 - 07.2015
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