Summary
Work History
Education
Skills
Affiliations
Timeline
Generic

Jack Penaluna

Carnon Downs,cornwa

Summary

Friendly and approachable, bringing strong communication and problem-solving skills suited for customer service environments. Demonstrates keen ability to listen and respond to customer needs, ensuring satisfaction and loyalty. Ready to drive positive customer experiences and contribute to roles

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Work History

Customer assistant

Marks & Spencer
Truro, Cornwall
08.2024 - Current
  • Collaborated efficiently with team members to maintain smooth store operations.
  • Managed customer complaints with prompt, mutually beneficial resolutions.
  • Dealt effectively with customer complaints, resolving issues professionally and amicably.
  • Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
  • Assisted customers with product complaints, logging issues for investigation and providing replacement items.
  • Handled cash transactions accurately, enhancing trust between business and clientele.

Education

Higher National Diploma - Engineering

Truro College
Truro
09.2024 -

Skills

  • Analytical-thinking
  • Polite and friendly
  • Time-management
  • Self-motivation
  • Multi-Tasking in it systems
  • Product knowledge

Affiliations

  • Muay Thai

Timeline

Higher National Diploma - Engineering

Truro College
09.2024 -

Customer assistant

Marks & Spencer
08.2024 - Current
Jack Penaluna