Customer assistant
Marks & Spencer
Truro, Cornwall
08.2024 - Current
- Collaborated efficiently with team members to maintain smooth store operations.
- Managed customer complaints with prompt, mutually beneficial resolutions.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
- Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
- Assisted customers with product complaints, logging issues for investigation and providing replacement items.
- Handled cash transactions accurately, enhancing trust between business and clientele.