Jessica Emma Tully

Harrogate,North Yorkshire

Summary

I am a diligent, friendly and highly organised student at the University of Durham seeking a summer housekeeping position at Hotel du Vin in Harrogate. I take pride in maintaining high standards, working efficiently, and contributing positively to team success.

My experience in customer-facing and detail-oriented roles—including retail and voluntary positions—has developed my strong work ethic, discretion, and professionalism. I am confident that my commitment to cleanliness, reliability and guest satisfaction will make me a valuable addition to your housekeeping team.

Overview

years of professional experience

Work history

Customer Assistant

Marks & Spencer

Harrogate, United Kingdom

10.2022 - 12.2022

Maintained a clean and welcoming environment on the shop floor
Handled stock presentation with precision and organisation
Supported team in busy periods, showing flexibility and stamina
Provided helpful and professional service to customers of all ages

Shop Assistant (Voluntary)

St Gemma’s Hospice Charity Shop

Wetherby

01.2017 - 12.2018

Organised donations, maintained tidiness, and assisted customers
Demonstrated integrity and discretion while working unsupervised

Education

Bachelor of Science - Psychology

University of Durham

09/2024 -

A Levels - Psychology, Mathematics, Chemistry

Gateways School

09/2015 - 07/2022

Skills

Strong attention to detail
Excellent time management
Efficiency
Trustworthy
Discreet
Respectful of guests’ privacy
Physically fit
Proactive team player
Can-do attitude
Friendly communication style
Polite communication style
Comfortable working independently
Quick learner
Flexible approach

Communication excellence
Technological literacy
Cash handling
Customer Service
Personable
Service orientation
Well-organised multitasker
Exemplary customer service
Hard-working
Composure under pressure
Polite and friendly
Interpersonal communication
Cultural awareness

Languages

Spanish

Elementary

Accomplishments

School Council Leader and Community Outreach Prefect
ECB National Cricket Champion with Yorkshire; competitive team player

Key Skills

Proficient in Microsoft Office tools
Provisional driving licence

Timeline