Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Ava Visram

Addlestone,Surrey

Summary

Dedicated professional with expertise in flexible working hours and time optimisation, ensuring punctuality and reliability in all tasks. Proficient in packaging quality check, protective packaging techniques, and labelling, with a strong focus on health and safety standards. Demonstrates exceptional attention to detail and stress tolerance while maintaining work pace. Skilled in customer service, complaint handling, and customer engagement, fostering a polite and friendly environment. Committed to enhancing stock control systems through effective information gathering and reading orders.

Friendly and approachable, bringing strong communication and problem-solving skills suited for customer service environments. Demonstrates keen ability to listen and respond to customer needs, ensuring satisfaction and loyalty.

Overview

4
4
years of professional experience
1
1
Certification

Work history

Customer assistant

Morrisons
Weybridge, Surrey
2022.12 - Current
  • Improved customer relations by promptly addressing queries and concerns.
  • Assisted customers with product selection to ensure satisfaction.
  • Provided excellent customer service to ensure repeat business.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
  • Worked seamlessly within a team to meet critical deadlines for package dispatches.
  • Completed work following safety rules for best working practices.
  • Completed multiple pick tasks in a time limit and developed very good time management skills.
  • Developed good team working skills and also developed good individual working skills.
  • Developed good organisation skills.

Babysitter

Louise Shipp
Shepperton, Surrey
2022.07 - 2022.09
  • Spent the summer child minding a child with special needs
  • Responded appropriately to physical and emotional needs of the child, ensuring their comfort at all times.
  • Created activities and outing for the summer to keep her entertained.
  • Supervised and monitored the safety of child in care to ensure well-being at all times.
  • Engaged children in stimulating learning-based activities and games.
  • Upheld reliable routines to minimise the child stress and anxiety.

Education

GCSEs - mathematics, english language and literature , business studies and religious studies

Chertsey high school
Chertsey, Surrey
09/2017 - 06/2022

BTEC - BTEC national foundation level 3 diploma in business

Brooklands collage
Weybridge, Surrey
09/2022 - 07/2024

Skills

  • Flexible working hours
  • Package sealing methods
  • Time optimisation
  • Work pace maintenance
  • Punctuality and reliability
  • Protective packaging techniques
  • Attention to Detail
  • Packaging quality check
  • Reading orders
  • Time management techniques
  • Health and Safety
  • Stress tolerance
  • Labelling
  • Customer Service
  • Information gathering
  • Complaint handling
  • Stock control systems
  • Polite and friendly
  • Customer engagement

Certification

Full UK driving licence with no points since February 2024

Timeline

Customer assistant

Morrisons
2022.12 - Current

Babysitter

Louise Shipp
2022.07 - 2022.09

GCSEs - mathematics, english language and literature , business studies and religious studies

Chertsey high school
09/2017 - 06/2022

BTEC - BTEC national foundation level 3 diploma in business

Brooklands collage
09/2022 - 07/2024
Ava Visram