Isla Graham

I am a Front of House Manager at an Architectural practice, responsible for ensuring the smooth day to day running of the office. I am the first point of contact for clients and visitors, manage introductions for new staff, and support the wider team with office coordination and organisation. I also organise CPD lectures and internal events, liaising with external providers and ensuring everything runs efficiently.

Worked as a highly organised and proactive Personal Assistant providing comprehensive administrative and organisational support in a fully remote working environment. Day to day I managed diaries and calendars, coordinated meetings, handled correspondence, and prepared documents and reports. I used a range of office systems and remote collaboration tools to help keep daily tasks running smoothly.

• Recognised as top-performer at company’s annual awards
• Worked closely with sales and lettings teams to ensure efficient day-to-day operations
• Ran marketing campaigns, managed diaries and front of house.
• Acted as first point of contact for all office visitors.

• Sold high-end diamond jewellery and luxury watches.
• Achieved highest sales in the branch, consistently exceeding sales KPIs
• Promoted to senior sales associate after 6 months